Complaint
1.Product Overview:
This is our patent product, aimed to provide high quality solar flood light for our customers, approved CE, RoHS,FCC,and other international certification. "Wiring free, easy to install","Special RGB musical rhythm", "high charging efficiency","strong endurance" and "outstanding light efficiency"is our main advantage.Luminaire equipped large capacity lithium battery, which can absorb solar energy and convert it into electric energy by solar panel.Energy stored in the battery and then supplied to the solar lamp.can be widely used in the yard,garden,park,road and other areas.
Q1. You are manufacturer ?
A:Yes we are manufacturer,our factory located in Jiangmen city,Guandong Province. Welcome to visit our factory at anytime.
Q2: What's your main advantage?
A: All the products is our private mold with intelligent power management system,no competitors in the market,every season we will develop new product and optimize old product.Output with 3000 sets/day,and 24 hours charge and discharge test.
Q3:Can you provide OEM/ODM?
A:Yes, we can provide OEM & ODM, such as lighting solution, lighting mode, laser print, color customized, package design,just simply send us your request,then we will provide sample for confirmation.
Q4. What is your terms of payment?
A: Normally we accept T/T,irrevocable L/C at sight.30% deposit,advanced T/T.
Q5: What Certification you have?
A: Our factory has passe ISO9001:2015.All our products have passed CE,RoHS,FCC,IEC certificate.Also with IP65,Lumens and IES test report.
Q6: What your MOQ?
A: No limit for sample,10 cartons for normal order,500 pcs for OEM order.
Q7: What about the lead time?
A: 1 day for sample, 15 days for 1X40HQ.
Q8: Can the solar street light be used in high & low temperature area and strong wind environment?
A: Of course yes, as we use aluminum-alloy holder, solid and firm, zinc plated, anti- rust corrosion.
Q9: What's the difference between Motion sensor and PIR sensor?
A: Motion sensor also called radar sensor, works by emitting high frequency electric wave and detecting people movement. PIR sensor works by detecting environment temperature changing, with 3-8 meters detection area. But motion sensor can reach 10-15 meters distance and be more accurate and sensitive.
Q10: How about warranty?
A: Yes, we will provide professional after-sales service.
Every product with 2 years warranty,but normally can work 3-5 days.During the warranty period we will provide you free component to change or whole set lamp.
