Complaint
| 1. What is the MOQ? |
If we don't have it in stock, the MOQ is different according different models. If we have it in stock, we can ship you even 1 pc as sample. |
| 2. What is lead time? |
DHL, Fedex, TNT ,EMS, UPS etc. We will choose the safe and cheapest way for you to reduce your cost. Economic shipping way: by sea, by air transport .If you place mass order with us, the shipping way of by sea or by air transport will be ideal choice. |
| 3. What is the express delivery? |
DHL, Fedex, TNT ,EMS, UPS etc. We will choose the safe and cheapest way for you to reduce your cost. Economic shipping way: by sea, by air transport .If you place mass order with us, the shipping way of by sea or by air transport will be ideal choice. |
| 4. What is the quality guarantee? |
Quality guarantee: 12 months. If the product has quality problem within 12 months, please return it to us, we will repair it; if we can't repair it successfully, we will give you a new one; but the man-made damage, improper operation and force majeure will be excepted. And you will pay the shipping cost of returning to us, we will pay the shipping cost to you. |
| 5. Is there any after-sale service? |
After you receive our product, if you have any questions or need any assistance, we canprovide you the after-sale service by e-mail, skype, trade manager, telephone and QQ etc. |
