Complaint
| Company Information |
| Seabay Logistics----Seabay Intl Freight Forwarding Ltd. |
| Classified as China Class A freight forwarder by Ministry of Commerce (license NO.MOFCOM 19877) |
| Listed as a over 13-year Gold Supplier on Made-in-China |
| Accumulating 20-year experience in international logistics and freight shipping |
| Compliance with SGS on-site audits |
| long-term member of CGLN, WCA & CIFA |
| Capability to handle the shipments from all the Chinese main ports (in Shenzhen, Guangzhou, Shanghai, Foshan, Fuzhou, Xiamen, Ningbo, Qingdao, Dalian.etc) to worldwide. |
| FAQ: |
| Why choose us? |
| As a Gold Supplier Member on Made-in-China, we are verified on-site annually by a third party to check our premises and credentials. |
| My supplier has no right to export. Can you handle the exporting procedures for me? |
| Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and thus shipping goods across international borders. The total exporting costs can be reduced through our storage and consolidation services. |
| Can you help pick up our goods from inland China? |
| Yes, we can do that for you. We assume the responsibility for picking up and consolidating goods from different suppliers. |
| How should I pay you? |
| Payments via bank transfer (T/T) and Western Union are accepted. We also work with European forwarding agents who assist in payment processing. |
| Can you ship my goods to an Amazon/European warehouse? |
| Yes. We can send your inventory to an Amazon FBA warehouse or a designated warehouse in Europe, according to your needs. |
| Do you provide door-to-door services? |
| Yes. Under DAT/DDP, we will help arrange the picking up, consolidating, warehousing, and preparation of the required documentation for Customs. We can also make payments on your behalf if you are assessed as a VIP customer. Door-to-door services will be delivered on your specific demands. If you are looking for an all-in-one logistics service provider, look no further. We are here to take good care of every detail in your shipment. |
| Procedures of Shipping by Ocean Freight with Seabay Logistics |
| 1. We will contact your supplier to arrange the picking-up & loading. |
| 2. We will navigate customs clearance and deliver the goods on-board the vessel. |
| 3. We will issue the invoice and the copy of bill of lading to you for payment. |
| 4. We will release the original bill of lading to you or your shipper once receiving the payment. |
| 5. We will send you weekly report on working day to keep you updated with the status of your shipment. |
| Seabay Logistics is Your Reliable Sea Freight Shipping Partner |
| 1. We work with top ocean carrier such as COSCO, CSCL, MSK, OOCL, CMA, MSC, EMC, WHL, KLINE, HMM, ZIM, PIL, and MSC to ensure both safety and efficiency. |
| 2. We provide sea freight services from main ports all over China to arrange your shipments. |
| 3. We offer consolidation services to reduce your shipping costs, with the assured 7-day free storage in our warehouses. |
| 4. We assume the responsibility of packing and repacking to maximize the space utilization and minimize the potential damage. |
| 5. We can take care of quality control or product inspection if needed. |
| 6. We are devoted to tackling the last-mile challenge. So the door-to-door delivery service is an available option for you. |
| 7. Handling relevant insurance is our field of expertise, too. |
| 8. We assist in the preparation of required documentation such as fumigation and certification of origin. |
| 9. We also carry out drop shipping services to help grow your business, with all your key corporate information held in confidence. |
| Used Container Trading |
| Bringing together the local expertise and experience, Seabay Logistics is capable of meeting your needs for shipping containers. With freight forwarding as our core business activity, we are diversified into second-hand container trading. The shipments we handle pass through 100-plus locations around the world, so we are able to sell certified used containers to you at the location you required. For those in need of used shipping containers for storage or project-related work, we also sells water-proof shipping containers. |
| Quotation of all types of used containers with photo and specifications are available upon request. |
| How to get started with FBA as Amazon sellers? |
| 1.Creating an Amazon selling account and loging in to Seller Central to set up FBA. |
| 2.Creating your products listings and specifying FBA inventory. |
| 3.Preparing your products in full compliance with Amazon guidelines and requirements. |
| 4.Shipping your products to Amazon fulfillment centers after printing Amazon shipment ID labels. |
| 5.When your products become readily available for customers, Amazon will take care of the after-sales services. |
| * Some tips for Amazon sellers: |
| 1.You need to request approval on Amazon in advance and fill in the necessary paperwork. |
| 2. Labels and pack slips are essential for each carton in the shipment before getting in Amazon's fulfillment centers. |
| Reliable & Dedicated Warehousing Services from Seabay Logistics |
| 1) Warehouses with 24*7 video surveillance system for security monitoring |
| 2) Streamlined process of cargo storage, shipment distribution, and order management |
| 3) Full range of services encompassing packing, repacking, and labeling |
| 4) Arranging consolidated shipments for you to reduce the shipping costs |
| 5) Professional loading services with the optimal container space utilization |
| 6) On-time local trucking services to arrange the picking-up from your various suppliers |
| 7) The ability to handle drop shipping to help grow your business |
| 8) The expert access to setting up fumigation procedures if needed |
| 9) Warehousing operators on standby 16 hours a day to facilitate the process, with forklifting services available |
| 10) The ability to provide bonded warehousing services if needed |
| 11) Our guarantee of 7-day free storage and our commitment to relatively favorable pricing |
| 12) Regular reports for you with the latest photos and details of your cargo received in our warehouse |
| Our Import and Export Customs Clearance Services Include: |
| 1) Assisting in the preparation of documentation required by the Customs |
| 2) Handling the pre-customs entry & customs clearance |
| 3) Importing and exporting on your behalf if you are not licensed |
| 4) Providing quarantine and fumigation services if needed |
| 5) Sampling your products for testing and inspection to ensure better compliance if needed |
| 6) Handling the verification of the HS code for your products |
| 7) Taking care of the relevant duties and taxes and filing the drawback claims for you |
| 8) Assuring you that we will try our best to minimize or even hedge the clearance delays |
| Our Basic Services |
| 1. Bringing together 15-plus years of handling air cargo, we provide excellent air freight services as always, with a relatively favorable pricing in Asia. |
| 2. We have offices in first-tier cities of China to handle international shipments, expanding our presence all over the world. |
| 3. We are responsible for consolidation and storage, with free warehousing for 7 days. |
| 4. We also provide packing and repacking services |
| 5. Quality control is offered as well. |
| 6. We deliver one-stop services in the forwarding industry, as represented by the door-to-door delivery service. All you need to do is order and wait. We take care of the rest. |
| 7. We will spare you the trouble of insurance. This is our field of expertise,too. |
| 8. We will prepare and submit the required documentation for you (Fumigation, Certification of origin, ect.) |
| 9. We keep your corporate information confidential when handling dropshipping. |
| 10. Sea freight services, courier services, and railway services are all included. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
| How to get an accurate freight quotation? The required information is listed as follows: |
| 1. Cargo Description |
| 2. Shipment Volume and Shipment Weight |
| 3. Contact information about your supplier in China |
| 4. Detailed address of destination |
