Complaint
| Company Information |
| Seabay Logistics----Seabay Intl Freight Forwarding Ltd. |
| Classified as China Class A freight forwarder by Ministry of Commerce (license NO.MOFCOM 19877) |
| Listed as a over 13-year Gold Supplier on Made-in-China |
| Accumulating 20-year experience in international logistics and freight shipping |
| Compliance with SGS on-site audits |
| long-term member of CGLN, WCA & CIFA |
| Capability to handle the shipments from all the Chinese main ports (in Shenzhen, Guangzhou, Shanghai, Foshan, Fuzhou, Xiamen, Ningbo, Qingdao, Dalian.etc) to worldwide. |
| FAQ: |
| Why choose us? |
| As a Gold Supplier Member on Made-in-China, we are verified on-site annually by a third party to check our premises and credentials. |
| My supplier has no right to export. Can you handle the exporting procedures for me? |
| Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and thus shipping goods across international borders. The total exporting costs can be reduced through our storage and consolidation services. |
| Can you help pick up our goods from inland China? |
| Yes, we can do that for you. We assume the responsibility for picking up and consolidating goods from different suppliers. |
| How should I pay you? |
| Payments via bank transfer (T/T) and Western Union are accepted. We also work with European forwarding agents who assist in payment processing. |
| Can you ship my goods to an Amazon/European warehouse? |
| Yes. We can send your inventory to an Amazon FBA warehouse or a designated warehouse in Europe, according to your needs. |
| Do you provide door-to-door services? |
| Yes. Under DAT/DDP, we will help arrange the picking up, consolidating, warehousing, and preparation of the required documentation for Customs. We can also make payments on your behalf if you are assessed as a VIP customer. Door-to-door services will be delivered on your specific demands. If you are looking for an all-in-one logistics service provider, look no further. We are here to take good care of every detail in your shipment. |
| Procedures of Booking Sea Frieght Shipments with Seabay |
| 1. SEABAY contacts your supplier to arrange picking up or loading your cargo. |
| 2. SEABAY handles customs clearance and delivers your goods on board a shipping vessel. |
| 3. SEABAY issues the invoice and the copy of B/L to you for payment. |
| 4. SEABAY releases the original B/L to you or your shipper once the payments are made. |
| 5. SEABAY offers weekly report (on working day) to keep you updated with the status of your shipment. |
| Procedures of Booking Air Frieght Shipments with Seabay |
| 1. SEABAY contacts your supplier to arrange picking up or loading your cargo. |
| 2. SEABAY culculates and confirms the chargeable weight of your cargo in our own warehouse. |
| 3. SEABAY issues the invoice to you to arrange payment. |
| 4. SEABAY handles customs clearance and delivers the goods once the payments are made. |
| 5. SEABAY offers daily report (on working day) to keep you updated with the status of your air cargo. |
| Procedures of International Express Delivery |
| 1. Seabay contacts your supplier to arrange picking up your packages. |
| 2. Seabay checks the package weight and the package volume, and then sends the debite note to you. |
| 3. Seabay delivers the packages to you via DHL, UPS, TNT or EMS. |
| 4. SEABAY offers daily report (on working day) to keep you updated with the status of your packages. |
| How to get started with FBA as Amazon sellers? |
| 1.Creating an Amazon selling account and loging in to Seller Central to set up FBA. |
| 2.Creating your products listings and specifying FBA inventory. |
| 3.Preparing your products in full compliance with Amazon guidelines and requirements. |
| 4.Shipping your products to Amazon fulfillment centers after printing Amazon shipment ID labels. |
| 5.When your products become readily available for customers, Amazon will take care of the after-sales services. |
| * Some tips for Amazon sellers: |
| 1.You need to request approval on Amazon in advance and fill in the necessary paperwork. |
| 2. Labels and pack slips are essential for each carton in the shipment before getting in Amazon's fulfillment centers. |
| Our Basic Services |
| 1. Bringing together 15-plus years of handling air cargo, we provide excellent air freight services as always, with a relatively favorable pricing in Asia. |
| 2. We have offices in first-tier cities of China to handle international shipments, expanding our presence all over the world. |
| 3. We are responsible for consolidation and storage, with free warehousing for 7 days. |
| 4. We also provide packing and repacking services |
| 5. Quality control is offered as well. |
| 6. We deliver one-stop services in the forwarding industry, as represented by the door-to-door delivery service. All you need to do is order and wait. We take care of the rest. |
| 7. We will spare you the trouble of insurance. This is our field of expertise,too. |
| 8. We will prepare and submit the required documentation for you (Fumigation, Certification of origin, ect.) |
| 9. We keep your corporate information confidential when handling dropshipping. |
| 10. Sea freight services, courier services, and railway services are all included. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
The information we need to offer you a quotation
| 1, Port of loading. |
| 2, Port of destination |
| 3, Name of commodity |
| 4, Weight & Volume |
