Complaint
| Item No. | Description | Product dimension | Carton dimension | Packing dimension | Power | Voltage/ freauency | Remarks | Volume |
| (mm) | (mm) | (mm) | (kw) | (V/Hz) | (cbm) | |||
| HGR-64 | 4-burner gas range | 650×650×350 | 690×660×380 | 770×740×460 | _ | _ | Heat flux(kw/h): 12 | 0.280 |
| HGR-66 | 6-burner gas range | 950×650×350 | 1000×660×380 | 1080×740×460 | _ | _ | Heat flux(kw/h): 16 | 0.370 |
| HGF-62 | 2-tank 2-basket gas fryer | 600×650×450 | 640×700×500 | _ | _ | _ | Capacity(liters): 12.5 heat flux(kw/h): 9 | 0.263 |
| HEF-62 | 2-tank 2-basket electric fryer | 600×650×450 | _ | _ | 4.5+4.5 | 220/50 | Capacity(liters): 12.5 | 0.263 |
| HGG-62 | Gas griddle | 650×650×430 | 640×660×450 | 720×740×530 | _ | _ | Heat flux(kw/h): 8 | 0.280 |
| HEG-62 | Electric griddle | 650×650×430 | _ | _ | 6 | 220/50 | _ | _ |
| HGN-62 | Gas noodle cooker | 600×650×430 | 640×700×450 | _ | _ | _ | Heat flux(kw/h): 8 | _ |
| HEN-62 | Electric noodle cooker | 600×650×430 | _ | _ | 6 | 220/50 | _ | _ |
Q: What is the MOQ (Minimum Order Quantity)?
A: No MOQ for our existing stock.
Q: Can I place a mixed order?
A: Sure!
Q: Do you accept customized order?
A: Yes, it's our advantage to do customized order, we design and develop more than 10 new models every year, please send us your sample or drawing.
Q: Can I get a lower price if I order large quantities?
A: Yes, cheaper prices for more quantities.
Q: What is the payment term?
A: 30% as deposit in advance by T/T payment, 70% by T/T or L/C before delivery. Small amount by T/T or Western Union are acceptable.
Q: What is the delivery time for my order?
A: Depending on your quantity, 2 days for goods we have in stock. For regular order, delivery takes 25-35 days.
Q: Can you provide free spare parts?
A: Yes, we offer 3% free spare parts from order quantity for each of your order.
Q: What is the warranty?
A: 6 months or 1 year depend on different product. Within the warranty period, send us the pictures for the part you need, we will solve for you.
Q: How can you guarantee the production quality ?
A: Our production is based on ISO 9001:2008, We have 15 years experience of QC team and strictly quality control system in our production process. We have 4 times inspection for each finished product before package
