Complaint
| AbAbout |
| Our Company | Shandong Toptalent Investment Casting Foundry |
| Process/Method | Lost wax investment casting, Precision casting,Resin sand casting,Machining |
| Certification | IATF16949:2016, ISO9001:2015, ISO14001:2015 ,ISO45001:2018 |
| Material | high carbon steel, stainless steel, alloy steel, such as 304 316 316L 410 420 430 440 2205 17-4PH 1020 42CrMo and so on. |
| Application | automobile parts, mechanical equipment,chemical equipment, hardware tools,pump valve and pipe fittings parts, kitchen hardware parts,medical and foodstuff appliance, mining machine parts, bathroom hardware, construction hardware, marine hardware and so on. |
| Standard | DIN, ASTM,AISI, BS, JIS,GB,KS etc. |
| Heat treatment | Normalzing, Tempering, Quenching, Annealing, Quenching & Tempering, Caburization, Solution treatment. |
| Surface treatment | Electrolytic polishing, Mirror polishing,acid passivation, Shot blasting, Sand blasting,glass blasting, blackening, Satin Polishing. |
| Machining | Complete machining such as Machining center, CNC, Lathe, Milling machine,drilling etc. |
| Test equipment | Spectrometer,Leader CMM inspection,Mechanical inspection,UT, MT,Dye penetrant inspection,Roughness tester,X-ray inspection,Metallographic detector,,HB hardness inspection, Leeb hardness inspection,Roughness tester |
| Size and design | As per the customer's drawings and requirements, 0.05kg-150kg for lost wax investment casting, 50kg-5tons for resin sand casting. |
| As per the customer's samples | |
| Packing | Normal export packaging |
| As per customers' requirements | |
| Monthly Output | 100 Tons Precision Casting Parts |
Q1. Can I have a sample order for casting product?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1-2weeks, mass production time needs 2-3 weeks for order quantity more than.
Q3. Do you have any MOQ limit for casting product order?
A: Low MOQ, 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for investment casting product?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on casting product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
