Complaint
FAQ
1. Q: what is your minimum order?
A: our MOQ is 1 set !
2. Q: is the product 100% assembled?
A: yes, all the products are 100% assembled.
3. Q: what certificates are approved for your product?
A: we have CE,FCC,ISO9001.
4. Q: can you customize it to my needs?
A: yes, we can customize the remote control at your request.
5. Q: is there a warranty?
A: all our branded products have a 12-month warranty period. we provide 24-hour after-sales service and technical support. if you find any problems during installation, please feel free to contact us.
6. Q: will you provide after-sales service?
A: of course.
1) all products are subject to strict factory quality inspection before packaging. .
2) all the products are packed in our factory, and the second package is delivered by express delivery before shipment.
3) if there are any problems during installation or operation, please feel free to contact us and we will solve them with professional guidance.
Our Service
1. Any queries will be answered within 24 hours.
2. Professional manufacturer, strong R & D team support.
3.OEM / ODM available, we can customize according to customer requirements.
4. Due to transportation restrictions, the battery is not in the package. you should buy your own AA battery.
5. We are a factory from China. please don't worry about the quality and service of our products.
6. If you have any questions about products and logistics, you can email us and we will reply as soon as possible.
7. After-sales service:
1) all products are subject to strict factory quality inspection before packaging.
2) all the products have been packed in our factory, and the second package is delivered by express delivery before shipment.
3) if there are any problems during operation or installation, please contact us freely and we will solve them with professional guidance.
