Q1: Are you a factory or trading company?
A: We are a factory.
Q2: MOQ?
A: We don't have MOQ limit, you can order any quantity you want. If you need scales with your specification, logo, packing, etc, please negotiate with us.
Q3:Can I have a sample for testing?
A: Actually we think samples are not very important.You can buy from anywhere.But we think our cargos will better then any others. Samples will be 10%-20% higher than the cargo.
Q4:Can I add my logo on the machine?
A:Yes,OEM is available for us. But you should send us the Trademark authorization letter.
5:How can i get the after-service?
A:We will send you the spare parts by free if the problems caused by us. If it is the men-made problems,we also send the spare parts,but you should pay. For our range hood motors it is lifelong maintenance.
Q6:Do you have inspection procedures for these machine?
A:100% self-inspection before packing
Q7: Delivery date?
A: 1-3 days for sample, 15-20 days for 1000pcs, 30-35days for 40HQ.
Q8: Payment Method?
A: L/C at sight, T/T, Western Union and Paypal are all available. 30% deposit T/T in advance, rest against the Shipping Doc. 100% T/T in advance for sample order.
Q9: Shipping?
A: a. International Experess: DHL/TNT/FEDEX/UPS (For sample)
b. By air (For sample orders.)
c. By sea (15-45days), port of loading: Shanghai
d. By domestic logistics to your forwarder. (2-3days)
Q10:Can I have a visit to your factory before the order?
A: Sure,welcome to visit our factory. We can pick you up in the airport or train station. Hotel booking service is available
Complaint
