Complaint
1. Before delivery of the goods, RMB50/00 / ticket for changing the address (it cannot be 100% guaranteed that the address can be changed). The change of address in the transfer center or delivery shall be charged according to the actual quantity of the goods, which shall be reimbursed in full
2. The goods received from the warehouse will only be inspected for external packaging. If there is no problem with the outer packaging, the packaging will not be responsible.Fragile goods must be packed in wooden stands/wooden cases and accompanied by a letter of guarantee.
3, send only downstairs, not upstairs;If the delivery driver needs to send them upstairs or move them into the warehouse, please ask the consignee to negotiate with the driver.
4. Insurance service: High-value products will not be insured. You can provide the container number and shipping data to purchase insurance by yourself.
5. The goods will be delivered to the local warehouse for 3 working days free of charge, exceeding RMB2/KG/ day, so as to avoid the goods staying in the overseas warehouse for a long time!
6, the following address can not be sent: military camp, airport, bonded area, hospital, prison, outlying islands, orchard deep (mountain), etc
Why Choose us?
Our enviable reputation is built on our reliability and quality of service. We have undertaken corporate work for promotions and incentives from blue chip multi-national organisations to small independent companies.
Tengyi always offers customers professional service, superior quality, and follow-up service after each business transaction, It's our responsibility to offer topnotch service.No matter where the shipments are, we believe our worldwide and nationwide network can fulfill your request.
If you have goods shipped from China, please feel free to contact us.
