Complaint
FAQ
Q1.Does your company also provide other solar products except inverter and solar
charge controller ?
A:Yes, we also provide other solar products, like Inverter with solar charger, car inverter ,
battery charger, battery protection switch ,MC4 Solar Connectors and tools .
Q2.How to choose the Power Inverter ?
A:Modified Inverter : lights , fan , computer ,laptop ,small refrigerator,pump
Pure Inverter : Air conditioner , refrigerator,pump,cleaner , coffee maker , intelligent instruments
Q3.What is the delivery time?
A:For sample,within 3-5 days after receiving payment.
For bulk order,usually in 10-15 days after receiving payment.
Q4.What is certification you got?
A:We have certification of ISO9001,CE,RoHS,FCC,ETL,TUV,UL.
Q5: How about your payment and shipment?
A:Payment: We accept T/T, Trade Assurance ,Western Union,Paypal etc.
Shipment: For sample order, we use DHL, TNT, FEDEX etc.
Q6.Could you offer C/O?
A:Yes.We can prepare relative documents to foreign affairs office or other office
to apply for this certificate.We also supply Form A,Form B,Form E,Form F .
Q7.Does your company offer technical support?
A:We have a professinal technical support group for all the item sale and after -sale service.
