Complaint
Cruiser 2 3MP/5MP
3K QHD Image | Smart Full-color Night Vision | Panoramic Pan & Tilt | Powered by IMOU SENSE™ | Smart Tracking | IP66 Weather-resistance
Light the night up with smartness
Why choose us?
Comptetive Price:Our company has built up friendly relations with Dahua,IMOU, HIKVISION since 2015.So we get a good price for our customers.If you need our product,pls chat with our salesman and inquire.
When will you ship my order?
Products are popular,so inventory is always changing. Please contact us before you pay and we will confirm the date with you.
Can I installate the security cameras by myself?
Of course!There is always a user manual in the packaging box.You can contact us directly if you meet any problems.We are here!
How about warranty?
2-year warranty period(since the date you receive the order).
How about the shipping cost?
Shipping cost of returning the defective product will be borne by the buyer.
If you want to set up your camera, please follow the steps as below.
Please note: ensure the distance between the camera, mobile phone, and router is within 30cm during the configuration procedure.
1. Tap "+" to scan the QR code of the label and tap "Next".
2. Connect the phone to the camera's hotspot signal named that begins with "DAP".
3. Tap the WiFi that you want to connect to.
4. Enter the WiFi password and tap Next.
5. Wait for the connection.
6. Added successfully.
1. Reach "Share Device" on the home page.
2. Tap '+' and input the email address you want to share the device with. Or you can share by QR code.
3. Special permissions for the shared user.
How to view history record?
If you want to view history records from Imou APP, please follow the steps below.
In the preview interface.
1. Play the live video and tap the "Event History Timeline".
2. Select cloud storage or SD card storage to view the recording
3. Tap to view all recordings
In the home interface.
1. Tap "··" on the device menu.
2. Tap "All videos" to view all recordings.
How many years of security updates will IPC products get?
We provide two years of security updates and associated services for IPC devices.
