Complaint
FREQUENTLY ASKED QUESTIONS
| Q: Is there a product customization service? | Q: Can you provide free design? |
| A: Yes,customized as you required. | A: Yes,We have a professional design team to provide free design. |
| Q: Are you a manufacturer? | Q: Does free sample available? |
| A: Yes,we are factory for promotion gift for more than eight years. | A: Yes,we can send our existing sample if you are willing to pay the Shipping cost. |
| Q: How about Sample and Lead time? | Q: What is you minimun order quantity? |
| A: Normally 7days for sample,Lead time of 100-1000pcs is 10-12days,1000- 3000PCS 12-15days. | A: 100pcs. |
| Q: How do you control quality in the processing? | Q: How about the after sale service? |
| A: All employees undergo rigorous training before working, also there are QC testing for each process. | A: There are professional after sale service team to help you with any trouble you encounter in our cooperation to make you satisfied. |
| Q: What payment methods available? | Q: What is the mode of transportation? |
| A: We accept West Union,PayPal and bank transfer. | A: We delivery by express(DHL,UPS,TNT,FedEx) door to door service for light weight products and by sea for heavy cargo. |
More specification
| Product Type : | Challenge coin/ souvenir coins |
| Material : | zinc alloy / brass / Copper / stainless steel / bronze / iron / aluminum / tin / gold / silver . |
| Design : | 2D/3D,one side logo or double. |
| Shape : | Customized |
| Craftwork | die casting / stamping / carve / printing / welding / plating / painting. |
| Color : | printing / enamel / laser / anodize / plating / injection etc. |
| Size: | 44.45mm or 2" & customer size. |
| Plating options: | gold, antique gold, silver, and antique silver, antique bronze ,nickel, anti-nickel, black nickel, brass, anti-brass, copper, anti-copper, dyed black |
| MOQ: | 100pcs |
| Usage: | promotional gifts/souvenirs/decoration / wedding gifts /birthday gifts etc. |
| OEM: | Customized logos and Designs are welcomed |
| Certiflcate: | Business License,BV certiflcate,SGS,TÜV SÜD certiflcate and CE test report |
| Delivery way: | EXW,FOB,CIF,etc |
| Shipping: | FedEx / DHL / UPS / TNT / EMS etc. |
| Payment: | T/T ,Western Union ,Paypal ,L/C . |
Our Advantage:
1) MOQ: For most of our products, we have low MOQ, and we can provide free samples as long as you are willing to afford the delivery charge.
2) Payment: We accept payment by T/T, Western Union, and PayPal. For high value orders, we also accept L/C payment.
3) Location: We are a factory located in Zhongshan China, an exporting major city. Only 2 hours' drive from Hong Kong or Guangzhou.
4) What we do: We make metal pins, badges, coins, medals, keychains, dogtags,fridge magnet etc.; as well as lanyards, carabiners, ID card holders, reflective tags, silicone wristbands, bandanas, PVC items, Spring etc..
5) Lead time: For sample making, it takes only 4 to 10 days depending on the design; for mass production, it takes only less than 12 days for quantity under 5,000pcs (medium size).
6) Delivery: We enjoy very competitive price for DHL door to door, and our FOB charge is also one of the lowest in southern China.
7) Response: Our team stand by more than 12 hours a day and your mail will be responded within an hour.
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- Send your question,I am sure you will get a satisfied and professional answer.
- Send your requirement,you will get a perfect artwork.
- I am sure you will enjoy our produce for you.
Web:ycgifts.en.made-in-china.com
