Complaint
| Product Name | Tycorun Portable Small Storage Electric Energy System Power off Grid Solar Power System |
| Charged Mode | CC/CP/VP |
| Capacity | 518Wh/140000mAh,3.7V |
| Input/Charge | DC 19V/5A; 19V/2.5A(Car Charging) |
| DC Output | 2×DC5521: 12~16.8V/10A Max.15A, USB 2×5V/2.4A; QC3.0,5~12V/18W, TypeC QC3.0,5~12V/18W |
| Dimensions(LWH) | 310*170*213mm |
| Weight | 6.44Kg |
| AC Output | 100~240V 50/60Hz (Pure sine wave) |
| Solar Charging | MPPT,18~24V/5A |
| Power Indicators | LED Dispaly |
| Operation Temperature | -10ºC~40ºC, -20ºC~55ºC, |
| Operation Humidity | 5%-95% |
| Built-in Battery | High Quality Lithium-ion Batteries |
| Lifecycle | >500 times |
Q1. Can I have a sample order?
A. Yes, we welcome sample order to test and check quality.
Q2. What about the lead time?
A. Sample needs 5-10 days, mass production time needs 3-5 weeks, it depends on order quantity.
Q3. Do you have any MOQ limit?
A. Yes, we have MOQ for mass production, it depends on the different part numbers. 1~10pcs sample order is available. Low MOQ, 1pc
for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A. We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping is also optional.
Q5. How to proceed with an order?
A. Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on the product?
A. Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Contact us for more details about Price, Packing, Shipping and Discount.
