Packing:

Our Service 

1. Research and development new products according customer requirements... 
   2. Sample order,free sample for customer checking.
   3. We will reply you for your inquiry in 24 hours.
   4. after sending, we will track the products for you once every two days, until you get the products. When you got the 
   goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer 
   the solve way for you.

 Our environmentalism

The environment is a concern for us all. We provides its services precisely with this in mind. We strive to limit our ecological footprint, from production to delivery of our products , and to provide a sustainable product.

Our environmental actions 
1/ We will strictly control the raw materials, and must provide REACH, RHOS,  GRS and other certificates to become our raw material supplier.
2/ Our existing natural degradable materials include bamboo fiber, pure cotton, viscose, silk, flax fiber, wool, camel hair, corn fiber, and we will continue to develop and produce more natural materials.

3/ We will try our best to recommend customers to use compressed packaging, which can optimize the volume of the goods, reduce transportation vehicles, and limit carbon dioxide emissions.

FAQ

Q1:Are you a factory or trading company?

A1:We are the factory from 2003,We are the set of design, development, production ,sale and service of industry and trade-oriented enterprises. so we offer affordable price with suitable quality.

Q2: Where is your factory located in? How can I visit you?

A2:Our factory is located in Dongguan, China. You can directly fly to SHENZHEN BAOAN airport, we will pick you up!


Q3: How can we get a quote?
A3:According to your requirements ,such as weight , color , size ,designs of you  need ,etc .And e-mail us ,we usually quote within 24 hours.
 
Q4:Do you accept small quantity order?
A4:Yes,small order is welcomed .We would like to grow up with you together.

Q5: Can I have my own customized product?
A5: Yes, customized service can be provided, including color, package, logo, mark, etc;

Q6: How long is your delivery time?
A6: It depends on the order quantity. Generally it is about 7-15days.

Q7:Can we get samples before placing order?
A7:Yes. We can give our samples for free but not include the freight, however, we will return the freight if you place an big order with us.

Q8:Are the products same as pictures?
A8:The pictures are taken based on the true products, but photo color might be a little different from the true products due to different monitors display .These should be regarded as being accepted when you place orders.

Q9:what services can we provide? 
A9:Accepted Delivery Terms: FOB,CFR,CIF,EXW; 
Accepted Payment Currency:USD,EUR,AUD,CNY; Accepted 
Payment Type: T/T,Money Gram,PayPal,Western Union.
This is negotiable.

Q10: What is the shipping method? 

A10: It could be shipped by sea, by air, or by express (EMS, UPS, DHL, TNT, FEDEX etc). Please confirm with us before placing orders.

Q11: How to ensure the cargo quality?

A11:We will supply pre-production sample, after you confirmed, we'll start bulk production. We have QC to make sure the quality during the production, and you can also send your QC or second part to inspect the cargo before delivery. 

Q12. What kind of certificates you have?

A12:We have achieved ISO 9001 certified since 2006. Most of our products have been tested by SGS, Intertek and BV for harmful chemical substances.

Q13 :How do you make our business long-term and good relationship?

A13:We keep good quality and competitive price to ensure our customers benefit. Furthermore, we respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.