Complaint
| 1.Can I get some samples? |
| We are honored to send you our samples, but the express fee needs to be paid by your esteemed company. |
| 2.How about the delivery time? |
| 1). For simply order will be prepared within 5 days. 2). For bulk order, normally it needs 20-30 days, it's based on you QTY. |
| 3.Can you do custom-made? |
| OEM, ODM welcomed. 1). Silk print your logo on the products. 2). Customized color box. 3). Design and produce based on your idea and draft. |
| 4.How about the payment? |
| 1). Amount less than $1000.You can pay for the order by Western Union. 2). Amount more than $1000.You can pay for the order by T/T or L/C |
| 5.How about the shipping? |
| 1). For sample order, it can sent by express company like DHL/FedEx. We have strong cooperation with them and if you have express collected account, you will no need to pay us. 2). For bulk order, it would sent by sea. We have our cooperation forwarder and you also can use your OWN forwarder. |
| 6.How about your service? |
| 1). Any Inquiries will be replied within 24 hours. 2). Professional manufacturer, quality issue, competitive price. 3). All products will be strictly quality checked and well-packed before shipping. 4). If you order FCL and the broken more than 2%, we will replace you at the next time. 5). We can assist you to apply the relevant certificates |
