Complaint
| Items No. | Description | Dimension(MM) | Power (kW) | Volt/Hertz | Tray rack size | remarks | VOLUME (CBM) | N.W. (KGS) | G.W. (KGS) |
| HEO-6 | electric convection oven(4pans) | 680x680x600 | 3.2 | 220/50 | 371x403x100 | inner size(mm): 403x371 | 0.45 | 45 | 55 |
| HEO-8 | electric convection oven(4pans) | 840x680x600 | 6.4 | 220/50 | 600x403x200 | inner size(mm):700x460x370 | 0.62 | 78 | 85 |
| HEA-3 | electric convection oven (3-pan) | 930x890x670 | 4.4 | 220/50 | 465x600x337/90 | inner size(mm):700x500x340 | 0.86 | 80 | 90 |
| HEA-5 | electric convection oven (5-pan) | 930x890x830 | 7.4 | 380/50 | 465x600x498/90 | inner size(mm):700x500x500 | 1.21 | 110 | 120 |
| HEA-8 | electric convection oven (8-pan) | 930x890x1100 | 9.4 | 380/50 | 465x600x768/90 | inner size(mm):700x500x775 | 1.54 | 160 | 180 |
| HEA-12 | electric convection oven(12-pan) | 930x890x1550 | 12.8 | 380/50 | 465x600x1218/95 | inner size(mm):700x500x1225 | 1.93 | 220 | 230 |
| HEA-16 | electric convection oven(16-pan) | 930x890x1550 | 16.2 | 380/50 | 465x600x1218/73 | inner size(mm):700x500x1225 | 2.3 | 230 | 250 |
| HGA-3 | gas convection oven (3-pan) | 930x890x670+130 | 0.4 | 380/50 | 465x600x337/90 | inner size(mm):500x700x340 heat flux(kw/h):5 | 0.86 | 70 | 80 |
| HGA-5 | gas convection oven (5-pan) | 930x890x830+130 | 0.4 | 380/50 | 465x600x498/90 | inner size(mm):500x700x500 heat flux(kw/h):10 | 1.21 | 120 | 130 |
| HGA-8 | gas convection oven (8-pan) | 930x891x1100+130 | 0.4 | 380/50 | 465x600x768/90 | inner size(mm):500x700x775 heat flux(kw/h):12 | 1.54 | 170 | 190 |
| HGA-12 | gas convection oven (12-pan) | 930x890x1550+130 | 0.8 | 380/50 | 465x600x1218/95 | inner size(mm):700x500x1225 heat flux(kw/h):16 | 1.93 | 210 | 220 |
| HGA-16 | gas convection oven (16-pan) | 930x890x1550+130 | 1.2 | 380/50 | 465x600x1218/95 | inner size(mm):700x500x1225 heat flux(kw/h):20 | 2.3 | 220 | 240 |
Q: What is the MOQ (Minimum Order Quantity)?
A: No MOQ for our existing stock.
Q: Can I place a mixed order?
A: Sure!
Q: Do you accept customized order?
A: Yes, it's our advantage to do customized order, we design and develop more than 10 new models every year, please send us your sample or drawing.
Q: Can I get a lower price if I order large quantities?
A: Yes, cheaper prices for more quantities.
Q: What is the payment term?
A: 30% as deposit in advance by T/T payment, 70% by T/T or L/C before delivery. Small amount by T/T or Western Union are acceptable.
Q: What is the delivery time for my order?
A: Depending on your quantity, 2 days for goods we have in stock. For regular order, delivery takes 25-35 days.
Q: Can you provide free spare parts?
A: Yes, we offer 3% free spare parts from order quantity for each of your order.
Q: What is the warranty?
A: 6 months or 1 year depend on different product. Within the warranty period, send us the pictures for the part you need, we will solve for you.
Q: How can you guarantee the production quality ?
A: Our production is based on ISO 9001:2008, We have 15 years experience of QC team and strictly quality control system in our production process. We have 4 times inspection for each finished product before package
