Complaint
1. Q: Can you help to design?
A: Yes, we are an ODM / OEM company, beyond we have been specializing in wire harness & Cable assembly since 1999.
2. Q: When will you start to help design?
A: We sketch simple solution for initial discussion, after quotation and order placed then start to drawing and double confirm with client for the design.
3. Q: What if quality issues occur when customer discover?
A: Our quality and engineer team will positively respond for the quality issues with 72 hours, as we are intend to make long-stand strategy with customer and the value is to provide better service.
4. Q: Do you have any standard products to cut down customers lead time for prototype and tooling cost?
A: Yes, there are over 1000 sets of molds and some of them can be used for customer directly. Moreover, Edgar is specialized in wire harness over 20
years with 5000+ products
