Complaint
Q: What is your warranty policy?
A: For machines we offer 1-2 years warranty. Field support and online support is also available.
Q: What is your after-sales service?
A: We got very professional engineers team with more than 12 years in this field, they can provide online support or machine repair to your country.
Q: What is your advantage?
A: We are a professional and reliable company, selling and repairing all models of laser machines with any brand. Purchasing and OEM for consumable parts is welcomed. We can also retrofit machines for your demands.
Q: Can I get some discount if I order more ?
A: Yes, The more you order, the more you save.
Q:How to choose suitable model?
A:Please provide a photo of the product you used before or advise us your needs, we will give suggestion.
Q:What's your MOQ?
A:Normally one piece. If more, we can talk about discount. You can mix it with other laser machine parts shipping together.
Q:Can I get a sample to check the quality?
A: Yes, we are glad to offer you sample for test.
