About us
LOCKVEL as one of leading company of door hardware in China, has a good reputation in domestic for many years. The leadership of our company, all of which engage in building hardware nearly 20 years and accumulate abundant experience. We have the ability and the confidence to get your complete satisfaction. All in all, it is a wise choice to cooperate with us, not only because of our high-quality product , but also our good credit in the line of building hardware.
Our service
We will held the responsibility for the situation evidenced our fault. Such as short delivery, improper packing and product quality. Other wise, in the circumstances, we are apparently not liable for the damage, that's all right for us to help you lodge the claim against the shipping comapny if you are inconvenient.
Package and shipping
FAQ
Q: Are you a OEM or ODM company?
A: In a word, we specialize in devising, manufacturing and trading.
Q: Could we obtian your product in other place except in GuangZhou?
A: Of course, our distributors spread in every corner of china. Such as, Changsha, Kunming, Shanghai, Shenzhen etc.
Q: Have your company involved foreign trade before?
A: Sure, our products are highly appreciated in europe, north american and southest asian markets.
Although our company are giving priority to domestic markets at present, oversea markets will be the focus of our work in near future.
Q: Why do I choose you?
A: Our company lay stress on the product quality contruction, moreover, mutal benefit and credit transaction is our company's core philosophy, furthermore,we have a series of professional certificate.
Q: How do your company manage your production site?
A: We strictly implement the 5S management (SEIRI,SEITON,SEISO,SETKETSU,SHTSUKE), which can improve product quality, reduce deffective rate efficiently.
Q: Can we get your sample?
A: Of course. But I am sorry to say that you need to be charged with the freight and sample cost.
After all, only a paid sample is valuable and precious.
Q: Can I see your certification?
A: Of course. Because our certification is numerous, we can not display evey one, we will give you at any time when you ask for it.
Q:Could I visit your factory or office?
A: Sure, just please tell us in advance, if our time is available, we can pick you up in case you don't know the road to our office or factory.
Complaint
