Complaint
| Item No. | Description | Product dimension (mm) | Carton dimension (mm) | Packing dimension (mm) | Power (KW) | Voltage/ frequency (V/Hz) | Volume (CBM) | Net weight (KGS) | Gross weight (KGS) |
| HW-815 | Pizza display warmer | 490× 490× 810 | 500× 540× 860 | 580× 620× 940 | 0.65 | 220/50 | 0.34 | 15 | 20 |
| HW-816 | Pizza display warmer | 490× 490× 810 | 500× 540× 860 | 580× 620× 940 | 0.65 | 220/50 | 0.34 | 15 | 20 |
| HW-450 | Food display warming | 450× 450× 880 | 490× 490× 900 | 570× 570× 980 | 1.5 | 220/50 | 0.32 | 40 | 48 |
| HW-460 | Food display warming | 450× 450× 880 | 490× 490× 900 | 570× 570× 980 | 1.8 | 220/50 | 0.32 | 40 | 48 |
| HW-826 | Rotating food display wamrer | 550× 450× 630 | 600× 520× 700 | 680× 600× 780 | 0.95 | 220/50 | 0.32 | 45 | 60 |
| HW-810 | Hamburger display warmer | 700× 700× 770 | 750× 760× 800 | 830× 840× 880 | 1.4 | 220/50 | 0.61 | 30 | 35 |
| HW-825 | Hamburger display warmer | 700× 700× 770 | 750× 760× 800 | 830× 840× 880 | 1.4 | 220/50 | 0.61 | 45 | 60 |
| HW-10P | Hamburger display warmer | 1200× 760× 700 | 1250× 800× 750 | 1330× 880× 830 | 1 | 220/50 | 0.97 | 40 | 45 |
Q: What is the MOQ (Minimum Order Quantity)?
A: No MOQ for our existing stock.
Q: Can I place a mixed order?
A: Sure!
Q: Do you accept customized order?
A: Yes, it's our advantage to do customized order, we design and develop more than 10 new models every year, please send us your sample or drawing.
Q: Can I get a lower price if I order large quantities?
A: Yes, cheaper prices for more quantities.
Q: What is the payment term?
A: 30% as deposit in advance by T/T payment, 70% by T/T or L/C before delivery. Small amount by T/T or Western Union are acceptable.
Q: What is the delivery time for my order?
A: Depending on your quantity, 2 days for goods we have in stock. For regular order, delivery takes 25-35 days.
Q: Can you provide free spare parts?
A: Yes, we offer 3% free spare parts from order quantity for each of your order.
Q: What is the warranty?
A: 6 months or 1 year depend on different product. Within the warranty period, send us the pictures for the part you need, we will solve for you.
Q: How can you guarantee the production quality ?
A: Our production is based on ISO 9001:2008, We have 15 years experience of QC team and strictly quality control system in our production process. We have 4 times inspection for each finished product before package
