Service

Before-sales service of Tapered Roller Bearing :
1.Offer bearing related consultation about technology and application;
2.Help customers about bearing choice, force analysis, clearance configuration, products' life and reliability analysis;
3.Offer highly cost-effective and complete solution program according to site conditions;
4.Offer localized program on introduced equipment to save running cost
5.Design and develop non-standard bearing to support customers' technology innovation
 
After-sales service of Tapered Roller Bearing :
1.Offer training about bearing installation and maintenance;
2.Offer guidance about bearing installation, adjustment and testing at site;
3.Help customers with trouble diagnosis and failure analysis;
4.Visit customers regularly and feedback their rational suggestions and requirements to company.

Packaging & Shipping 
Package        

 1.barreled package / outer carton / pallets
 2. single box /outer carton/ pallets 
 3.  tube package/ middle box / outer carton / pallets 
 4. according to your requirement 

Shipping 

By Air  / By Sea /By Express
 a. For small weight or Urgent, goods will be delivery  by Express DHL/FedEX/UPS/TNT/EMS
 b. For max production,goods will be shipped by sea/by air.
 c. According to your requirements

Bearing production process

Raw material  →  Forging    →  Rolling &Turning    →  Heat treatment    → Surface grinding    → Outer ring outer grinding & Inner ring inner diameter grinding    → Outer ring inner diameter grinding & Inner ring outer diameter grinding    →  Super finishing    →  Assemble    →  Packing   → Transport   → Shipping 
Quality inspection:
Qcp1: Chemical composition of raw material inspection
Qcp2: Inner & outer rings turning inspection
Qcp3: Hardness of material inspection
Qcp4: Face grinding inspection
Qcp5: Centerless grinding inspection
Qcp6: Bore grinding inspection
Qcp7: Groove curvature and groove shape inspection

Qcp8: Roundness of groove and surface inspection
Qcp9: Assembly  inspection
Qcp10: Grease filling inspection
Qcp11: Noise&vibraton testing inspection
Qcp12: Packing & storing inspection befor shipment

WHY CHOOSE XINYAN?  

NO.1   We provide our customers the most Comprehensive service and we'll do our best to deal with problems our customers encountered to ensure our customers SATISFACTION
NO.2   The high qualityof our products means that it has long life, high speed, low noise, low vibration and low friction
NO.3   Be honesty, be professional is our faith; good attitude, timely response, quick delivery, consideration
of every detail is our  working style
NO.4   Manufactured by ourself, enough storage space, enough inventory, high producing efficiency we possess, the most favorable price we offer to our customers makes sure every deal have a happy end.

FAQ

Q: How many the MOQ of your company?
A: Our company MOQ is 1pcs.
 
Q: Could you accept OEM and customize?
A:YES, we can customize for you according to sample or drawing.
 
Q: Could you supply sample for free?
A: Yes, we can supply sample for free, but need our customer afford freight.
Q : Does your factory have CE?
A: Yes, we have ISO 9001:2008, and SASO. If you want other CE, we can do for you.
 
Q: Is it your company is factory or Trade Company?
 A: We have our own factory; our type is factory + trade.
 
Q:  What time the guarantee of your bearing quality guarantee period:?
A: 6 months ,Customer need supply photos and send bearing back.
 
Q: Could you tell me the payment term of your company can accept?
A: T/T, Western Union, PayPal, T/T, L/C
 
Q: Could you tell me the delivery time of your goods?
A: 7-15 days , mostly base on your order quantity