Our Services
Warranty
We offer THREE YEARS warranty for this product .
Warranty term
1. Under the terms of this warranty, if the product have a failure occurs under normal usage within warranty period, Hongye Shengda furniture will provide free/rework new products based on the proof-documents
2. If failure or damage due to incorrect operation, rough handling, or anything other does not follow our instruction,Hongye Shengda furniture will provide the new products but all charge will be collect by you.
FAQ
1)What kind of furniture company you are?
Guangdong Hongye Shengda Office Furniture Co.,Ltd. is a famous manufactory in Guangdong China, found in 2010. We have rich experience in design, development, production and sale of furniture.
2)What are your main products?
Our main products is office furniture such as office sofa, executive desk, meeting table and so on.
3)May I know what is the price that you offer in sqft, or other?
Our quotation depends on your each single furniture, not sqft.
4)May I know some sample projects of you?
Dongguan City Wangniudun hospital, Guangdong Province Hilton Hotel, Jiujiang city government, Huaihua City Public Security Bureau, Hainan Brnch of CNOOC Limited, South Branch of China Railway Construction Investment Co., Guizhou Normal University, Zhuhai Customs, Daqing high - tech District Prosecutor's Office, the court office
5)How to process your Quality Control?
We have a QC team and completed set of testing equipment in our lab to control it, we arrange specially responsible person from material inspection before it enter into our stock, to inspection on line. Then recheck randomly again before load container, also will follow the whole loading process when load container, after shipment, we also will continue to follow the after-sale-service, each program have special responsible person to follow up.
6)Could you go to our country to do the field installation?
If you pay for the return fare and related spending, we can go to your country to fix, or we will transport the goods by sea, you can fix them by yourself according to our drawings.
7)How about your after- sales service?
One year against manufacture defect and offer lifetime consultation on problems occurred.
Any question please feel free to contact me.
I will be glad to be your assistant.
Complaint
