Complaint
Product Description
| Model | Office Chair |
| Material | Steel. oil painting or powder-coating finished is available. |
| Color | frame and fabric color will depend your requirement. |
| Payment | T/T, 30% of deposit before produce, 70% balance B/L at sight.Or L/C at sight |
| MOQ | 300 pcs |
| Fire restraint standard: | All the materials can be made fire-proof according to UK(BS5852/BS7176)or US(CA117) standard |
| Guarantee: | 2 years. |
| Delivery term | 5-7 days depend on your order. |
| Port | Tianjin Port |
| Remark | OEM and ODM is available Sample is available delivery date may be affected on China holiday. |
Certificate
Our Service
A).Warranty Time
24 months. We promise change new chair for customer within 24 months if due to our chair quality problem cause chair can't be used.
B).New Products Recommend
We will research and develop 3-5 pieces new model chairs and send to our customer's email with quotation every month regularly,some are cheaper models,and some are never appeared in the market
C).Customer's complaints
For all complaints come from our customer, we will give a reasonable solution within 48 hours. It would be easier and quicker for us to handle issue if you can provide us with photos of products with quality problem.
D).Sample order
We welcome sample order or trial order before mass order,this can help customer know more information about our chair quality.Generally, our sample charges 2 times of the normal price, and we will refund normal chair cost after the order confirmed.
E).Personal customize
We welcome customer provide us own design idea or clear picture,we can discuss about it and do our best to do same like yours,colorful carton or embroider logo on the chair,also workable for us.
F).Checking the quality of products
Welcome to visit our factory showroom to check the quality before loading, you can also send QC person to checking goods . Or we will check the quality and send photos for your reference.We will not loading container till you agree to load.
