Complaint
| Specification | 60 series | 75 series | 90 series | 100 series | 120 series | 125 series | 150 series |
| Thickness(mm) | 60 | 75 | 90 | 100 | 120 | 125 | 150 |
| Length(mm) | 2440 | ||||||
| Width(mm) | 610 | ||||||
| Density(kg/m2) | 48±5 | 55±5 | 60±5 | 65±5 | 72±5 | 75±5 | 88±5 |
| Fire rating(h) | 1 | 2 | 3 | 3 | 4 | 4 | 4 |
1. Inquiry-Professional quotation.
2. Confirm the price, lead time, artwork, payment term etc.
3. Progeneus sales send the Proforma Invoice with freedom seal.
4. Customer makes the payment for deposit and send us Bank receipt.
5. Initial Production Stage-inform the clients that we have got the payment, and will make the samples
according to your request, send you photos or samples to get your approval. After approval, we
inform that we will arrange the production & inform the estimated time.
6. Middle Production-send photos to show the production line which you can see your products in
producing. Confirm the estimated delivery time again.
7. End Production-mass production products photos and samples will send to you for approval. You
can also arrange the third party inspection if necessary.
8. Clients make payment for balance and ship the goods .Also can accept payment term-balance
against B/L Copy or L/C payment term. Inform the tracking number and check the status for clients.
9. Order can be say "finish" when you receive the goods and satisfy with them .
10. Feedback to Progeneus about quality , Service, Market Feedback & Suggestion. And we can do
better.
1,24-hour Response
We responds any request from our clients within 24 hours, saving your time and labor.
2,Supporting System
The system consists of claims systems, technical support system, inquiry system and ordering following system. The system will provide after-sales service in full range.
3,Free Training
We provide free training to all of our clients and distributors. The training will give you ample knowledge of our product, and make it easy for your work.
4,Free Storage Area
We are providing free storage area to our client,to achieve mix loading purposes.
