Complaint
| Technical parameter | |
| Item / Model | LXF-20/30/50/60/70/100/120W |
| Laser source | Domestic Raycus(Germany IPG/China CAS/MAX/JPT Mopa color marking for optional) |
| Laser power | 20W,30W,50W,60W,70W,100W,120W |
| Laser type | Fiber laser |
| Graphic Format Supported | DXF,PLT,BMP,JPG,PNG,TIP,PCX,TGA,ICO, |
| Marking speed | ≤8000mm/s |
| Max.Marking Depth | ≤0.4mm |
| Laser Wavelength | 1064nm |
| Marking lines | 0.06-0.1mm |
| Minimum line width | 0.06mm |
| Minimum character | 0.15mm |
| Resolution ratio | 0.01mm |
| Graphic format supported | BMP, PLT, DST, DXF, AI |
| Software supported | TAJIMA, CorelDraw, Photoshop, AutoCAD |
| Equipment Dimensions | 920*830*1160mm(different model has different size,detailed can be confirmed with sellers) |
| Net Weight | 150kg(different configuration has small difference) |
| Unit Power | ≤500w |
| Optional Spare Parts | Rotary/Protection glasses/outside red light/night light and other optional customized parts and so on. |
Q1 :How about warranty?
A1:3 years quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge(some parts will be maintained) when if any problem during the warranty period.
Q2:2 I don't know which one is suitable for me ?
A2:Please tell me your
1) Max work size:We can do work size with 110*100mm-----300mm*300mm.
2) Materials and marking effect:we will check whether our machine is suitable for you or not and choose a most suitable power and optional parts.
Q3:Payment terms?
A3:Alibaba trade assurance/TT/West Union/Payple/LC/Cash and so on.
Q4:Do you have CE document and other documents for customs clearance?
A4:Yes,we have Original. At first we will show you and And after shipment we will give you CE/Packing list/Commercial Invoice/Sales contract for customs clearance.
Q5:I don't know how to use after i receive Or i have problem during use,how to do?
A5:
1) We have detailed user manual with pictures and CD,you can learn step by step.And our user manual update every month for your easy learning if there is any update on machine.
2) If have any problem during use,you need our technician to judge
The problem elsewhere will be solved by us. We can provide team viewer
/Whatsapp/Email/Phone/Skype with cam till all of your problems finished.We can also provide Door service if you need.
Q6:Delivery time
A5:General configuration:3 days. Customized:7-10 working days.
