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| 1. | How long is the warranty period? | |
| | Different parts have different warranty, usually the electric machine guarantee 1 year, the steel structure 5years, glass 1 year, sunshade net 2-3 years, etc. | |
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| 2. | Is your company foreign trade company or manufacturer? | |
| | We are manufacturer. | |
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| 3. | Can you supply sample? | |
| | Small parts can be supplied, but you should pay the express. | |
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| 4. | Small parts can be supplied, but you should pay the express. | |
| | Our company can give greenhouse design according to your land and plan after deposit. And we can give simple drawing before signing contract. | |
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| 5. | How to install greenhouse ? | |
| | -First we prepare the material and export.
-After your customs clearing, we send 2-4 engineers or all workers to guide to install.
-If you want to save money, we only send engineers, and you match local workers. If you think it is hard to do, we also can send engineers and workers to install for you. | |
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| 6. | When installing, what cost should we pay? | |
| | Our engineers and workers visas and round-trip tickets, their foods and accommodation, their communication | |
Complaint
