Complaint
| Company Information |
| Seabay Logistics----Seabay Intl Freight Forwarding Ltd. |
| Classified as China Class A freight forwarder by Ministry of Commerce (license NO.MOFCOM 19877) |
| Listed as a over 13-year Gold Supplier on Made-in-China |
| Accumulating 20-year experience in international logistics and freight shipping |
| Compliance with SGS on-site audits |
| long-term member of CGLN, WCA & CIFA |
| Capability to handle the shipments from all the Chinese main ports (in Shenzhen, Guangzhou, Shanghai, Foshan, Fuzhou, Xiamen, Ningbo, Qingdao, Dalian.etc) to worldwide. |
| 1. Q: How much do you charge? |
| A: The exact pricing would be offered when you hammer out your shipping details, like shipment weight, shipment volume, and the origin and destination. |
| 2. Q: How can I pay you? |
| A: You can pay us via bank transfer (T/T), Western Union, and so on. |
| 3. Q: When shall I pay you? |
| A: For sea freight shipping, you can pay us after the departure. |
| 4. Q: Do you accept installment payment? |
| A: Yes, we do. And we can kick in negotiations of the installment as long as your shipments are in large quantities. |
| 5. Q: My supplier has no right to export. Can you handle the exporting procedures for me? |
| A: Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and thus shipping goods across international borders. |
| 6. Q: Can you help me inspect our goods? |
| A: Yes, we can do that for you. Please offer detailed requirements for the inspection. |
| 7. Q: Can you help pick up our goods from the inland China? |
| A: Yes, we can help do that for you. Please give us the detailed picking-up address. |
| 8. Q: Can you help navigate the Customs clearance, and deliver the goods from destination port to our warehouse? |
| A: Yes. We work with overseas forwarding agents. So we can help you arrange that, if needed. |
| Procedures of Shipping by Ocean Freight with Seabay Logistics |
| 1. We will contact your supplier to arrange the picking-up & loading. |
| 2. We will navigate customs clearance and deliver the goods on-board the vessel. |
| 3. We will issue the invoice and the copy of bill of lading to you for payment. |
| 4. We will release the original bill of lading to you or your shipper once receiving the payment. |
| 5. We will send you weekly report on working day to keep you updated with the status of your shipment. |
| Seabay Logistics is Your Reliable Sea Freight Shipping Partner |
| 1. We work with top ocean carrier such as COSCO, CSCL, MSK, OOCL, CMA, MSC, EMC, WHL, KLINE, HMM, ZIM, PIL, and MSC to ensure both safety and efficiency. |
| 2. We provide sea freight services from main ports all over China to arrange your shipments. |
| 3. We offer consolidation services to reduce your shipping costs, with the assured 7-day free storage in our warehouses. |
| 4. We assume the responsibility of packing and repacking to maximize the space utilization and minimize the potential damage. |
| 5. We can take care of quality control or product inspection if needed. |
| 6. We are devoted to tackling the last-mile challenge. So the door-to-door delivery service is an available option for you. |
| 7. Handling relevant insurance is our field of expertise, too. |
| 8. We assist in the preparation of required documentation such as fumigation and certification of origin. |
| 9. We also carry out drop shipping services to help grow your business, with all your key corporate information held in confidence. |
| Reliable & Dedicated Warehousing Services from Seabay Logistics |
| 1) Warehouses with 24*7 video surveillance system for security monitoring |
| 2) Streamlined process of cargo storage, shipment distribution, and order management |
| 3) Full range of services encompassing packing, repacking, and labeling |
| 4) Arranging consolidated shipments for you to reduce the shipping costs |
| 5) Professional loading services with the optimal container space utilization |
| 6) On-time local trucking services to arrange the picking-up from your various suppliers |
| 7) The ability to handle drop shipping to help grow your business |
| 8) The expert access to setting up fumigation procedures if needed |
| 9) Warehousing operators on standby 16 hours a day to facilitate the process, with forklifting services available |
| 10) The ability to provide bonded warehousing services if needed |
| 11) Our guarantee of 7-day free storage and our commitment to relatively favorable pricing |
| 12) Regular reports for you with the latest photos and details of your cargo received in our warehouse |
| Our Import and Export Customs Clearance Services Include: |
| 1) Assisting in the preparation of documentation required by the Customs |
| 2) Handling the pre-customs entry & customs clearance |
| 3) Importing and exporting on your behalf if you are not licensed |
| 4) Providing quarantine and fumigation services if needed |
| 5) Sampling your products for testing and inspection to ensure better compliance if needed |
| 6) Handling the verification of the HS code for your products |
| 7) Taking care of the relevant duties and taxes and filing the drawback claims for you |
| 8) Assuring you that we will try our best to minimize or even hedge the clearance delays |
| Our Basic Services |
| 1. Bringing together 15-plus years of handling air cargo, we provide excellent air freight services as always, with a relatively favorable pricing in Asia. |
| 2. We have offices in first-tier cities of China to handle international shipments, expanding our presence all over the world. |
| 3. We are responsible for consolidation and storage, with free warehousing for 7 days. |
| 4. We also provide packing and repacking services |
| 5. Quality control is offered as well. |
| 6. We deliver one-stop services in the forwarding industry, as represented by the door-to-door delivery service. All you need to do is order and wait. We take care of the rest. |
| 7. We will spare you the trouble of insurance. This is our field of expertise,too. |
| 8. We will prepare and submit the required documentation for you (Fumigation, Certification of origin, ect.) |
| 9. We keep your corporate information confidential when handling dropshipping. |
| 10. Sea freight services, courier services, and railway services are all included. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
| How to get an accurate freight quotation? The required information is listed as follows: |
| 1. Cargo Description |
| 2. Shipment Volume & Shipment Weight |
| 3. Contact information about your supplier in China |
| 4. Port of Departure & Port of Destination |
| 5. Modes of transportation (Air/Sea/Rail) |
| 6. Shipping Option (FCL/LCL) |
| 7. Detailed address of destination (when using door-to-door delivery services) |
