Complaint
| Company Information |
| Seabay Logistics----Seabay Intl Freight Forwarding Ltd. |
| Classified as China Class A freight forwarder by Ministry of Commerce (license NO.MOFCOM 19877) |
| Listed as a over 13-year Gold Supplier on Made-in-China |
| Accumulating 20-year experience in international logistics and freight shipping |
| Compliance with SGS on-site audits |
| long-term member of CGLN, WCA & CIFA |
| Capability to handle the shipments from all the Chinese main ports (in Shenzhen, Guangzhou, Shanghai, Foshan, Fuzhou, Xiamen, Ningbo, Qingdao, Dalian.etc) to worldwide. |
| 1. Q: How much do you charge? |
| A: The exact pricing would be offered when you hammer out your shipping details, like shipment weight, shipment volume, and the origin and destination. |
| 2. Q: How can I pay you? |
| A: You can pay us via bank transfer (T/T), Western Union, and so on. |
| 3. Q: When shall I pay you? |
| A: For sea freight shipping, you can pay us after the departure. |
| 4. Q: Do you accept installment payment? |
| A: Yes, we do. And we can kick in negotiations of the installment as long as your shipments are in large quantities. |
| 5. Q: My supplier has no right to export. Can you handle the exporting procedures for me? |
| A: Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and thus shipping goods across international borders. |
| 6. Q: Can you help pick up our goods from the inland China? |
| A: Yes, we can help do that for you. Please give us the detailed picking-up address. |
| 7. Q: Can you help navigate the Customs clearance, and deliver the goods from destination port to our warehouse? |
| A: Yes. We work with overseas forwarding agents. So we can help you arrange that, if needed. |
| Procedures of Shipping by Ocean Freight with Seabay Logistics |
| 1. We will contact your supplier to arrange the picking-up & loading. |
| 2. We will navigate customs clearance and deliver the goods on-board the vessel. |
| 3. We will issue the invoice and the copy of bill of lading to you for payment. |
| 4. We will release the original bill of lading to you or your shipper once receiving the payment. |
| 5. We will send you weekly report on working day to keep you updated with the status of your shipment. |
| Our FCL & LCL Shipment Services include: |
| 1. Local picking-up services |
| 2. Efficient consolidation services from and to the world's main ports |
| 3. Hassle-free storage services in our warehouses |
| 4. Navigating customs clearance smoothly by our expert team |
| 5. The ability to handle customs duty drawbacks if needed |
| 6. Offering up-to-date reports of your shipment regularly |
| 7. The ability to book all types of shipping containers to meet changing demands |
| 8. Our extensive forwarding network enables us to propose end-to-end logistics solutions and provide one-stop logistics services for you. |
| Our Basic Services |
| 1. Bringing together 15-plus years of handling air cargo, we provide excellent air freight services as always, with a relatively favorable pricing in Asia. |
| 2. We have offices in first-tier cities of China to handle international shipments, expanding our presence all over the world. |
| 3. We are responsible for consolidation and storage, with free warehousing for 7 days. |
| 4. We also provide packing and repacking services |
| 5. Quality control is offered as well. |
| 6. We deliver one-stop services in the forwarding industry, as represented by the door-to-door delivery service. All you need to do is order and wait. We take care of the rest. |
| 7. We will spare you the trouble of insurance. This is our field of expertise,too. |
| 8. We will prepare and submit the required documentation for you (Fumigation, Certification of origin, ect.) |
| 9. We keep your corporate information confidential when handling dropshipping. |
| 10. Sea freight services, courier services, and railway services are all included. |
| Freight Value-added Services |
| 1.Picking up goods from different suppliers, consolidating cargo in our warehouse and arranging door-to-door delivery. |
| 2.Inspecting the products and checking the supplier's credentials and qualifications. |
| 3.Providing the export license, navigating customs clearance, and handling relevant insurances. |
| 4.Providing daily shipment tracking reports, with ever-present care to your goods. |
| 5.We value confidentiality. Corporate information such as the true identity of the shipper/consignee is guaranteed to be protected from disclosure to others. |
| 6.We provide just-in-time feedback. Any inquiry from you will receive our prompt responses. |
| 7.We propose logistics solutions featuring multiple routing options, customized services and the competitive pricing. |
| 8.Follow-up services will be provided when goods arrive at the destination port. |
| Please provide us with your shipment details as below and contact us for the instant freight quote. |
| 1. Port of Loading/POL |
| Which port do you prefer to ship from China? |
| 2. Port of Destination/POD |
| Which port will you send your cargo to? |
| 3. Cargo Description |
| What is your cargo? Is there any hazardous material? Is there any battery product? Is it a branded product or not? |
| 4. Weight & Volume & Dimension |
