Our Corporation's Value and Obligation: 1) Do business with integrity. No cheating and deception. 2) We are committed to offer high quality products. 3) We are committed to provide professional and efficient premium services. 4) If you are or will be a distributor, we are willing to help you develop new markets, enhance performance. 5) If you are the end user, we will help you choose the right products and offer life-time technical support.
Quality Control: 1) During procurement, we have strict control about the quality of the spare parts. 2) Manufacturing period, we have QC department to monitor each step of production process by different testing tools and inspection forms. 3) Before shipment, we will test machine by different common materials, and make necessary adjustment and data record. Also we will take photos and some sampling videos for customers.
Warranty: 1.One year warranty for the whole machine; Lifetime Maintenance. 2.Within warranty period, any damage happens due to machine quality problems; We will be responsible for replacing parts for free, except regular consumables (such as cutting tools) and the damage by man-made irregular operating. 3.Customer has to pay the International Express cost. 4.Warranty time starts after goods arrival in customer's location.
Payment Terms: 30% T/T in advance as deposit, and the balance 70% T/T before shipment.
Packaging&Shipping: (1) All machines are packaged as SEAWORTHY wooden case with export standard! (2) We provide FAST DELIVERY for you!
After-sale Service: 1. Guarantee long-term supply for spare parts; Unlimited Lifetime maintenance. 2. Offer life-time 24 hours online technical support for free. We can communicate by way of phone, e-mail, whatsapp, wechat, QQ, skype, or team-view, etc. 3. Offer free training for operation & maintenance of equipment in our factory. 4. Offer One-stop service for machine installation and technical training. 5. We will make return visit non-scheduled, in order to make assessment for after-sale service technician, make sure our service much better.
Our Market: Now the market is mainly distributed in North America, South America, Europe, Oceania, Middle East, Southeast Asia, Africa, South Asia and West Asia. We have established cooperative relationship with hundreds of clients in nearly 30 countries. We are actively looking for new partners to explore the new market, to achieve win-win. We prefer to provide valuable product, service and solution for more end users. We appreciate you join us, to be partner in business, to be friend in life, to be one family forever.
Product: We produce woodworking machinery, such as panel saw, edge bander, CNC routers, four side moulder, band saw, drilling machine and other woodworking machines. We offer customized service according to your special requirement, such as, shape, dimension, color, specification and structure design, etc. OEM is available, too.
If there's any kind of our machines be of interest to you, please feel freely to contact me! We will do our best to live up to customers' trust and never let you down!
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