| 1. Q: | What is your delivery time ? |
| A: | Depend on the type of transformer. |
| 2. Q: | What is your payment term? |
| A: | 30% advance by T/T , 70% before delivery by T/T or L/C or we can discuss about it. |
| 3. Q: | What kind of starndard you follow? |
| A: | IEC, ANSI, CSA, GB, etc |
| 4. Q: | What kind of supporting documentation you can provide normally |
| A: | Quotation,outline drawing,manufacturing plan, quality control plan
testing plan, financial report, type test report(KEMA, CESI),reference list,etc |
| 5. Q: | What is your normal wanrranty period? |
| A: | 12 months after transformer operation. |
| 6. Q: | Can u do installation and commissioningin user's site? |
| A: | Yes, we can send our installation team to user's country for service. |
| 7. Q: | Do you have any experience in this kind of transformer? |
| A: | Yes, we can provide reference list for check. |
| 8. Q: | Are you manufacturer or trading company? |
| A: | Manufacturer and Trading company. |
Complaint
