Complaint
| Product Name | Diesel engine self-priming water pump |
| Material | Cast iron or Stainless steel |
| Standard | ISO, CE |
| Flow rate | 100-3500m3/h(27-972L/S ) |
| Head | 8-200m |
| Working temperature | -10ºC to +45ºC |
| Diesel brand | It can choose Cummins, Deutz, Perkins, VOLVO, Weichai or as customer required |
| Warranty | 12 months |
| Applilcation | Municipal drainage, hotel industry, flood control material Construction industry, water treatment, oil filed, paper-making industry, agriculture irrigation, mining industry, manufacturing industry. |
Q:Can you supply pump qualified with ANSI and ASME standard?
A:Yes, our pump compliant with ISO / ASME/ANSI standard.
Q:How to customize pumps and mechanical seals ?
A:Customers could send us application data, we will select suitable pump and seal types, or client could send us drawings, We are well in OEM and ODM.
Q:How can I pay for my items? What is the payment you can provide?
A:Usually by T/T, 30% down payment once PI confirmed, the balance will be paid after inspection and before shipment. L/C at sight
Q:How long is warranty?
A:1 year for main construction warranty.
Q:How long is production lead time?
A:Normally 15 working days. If client need urgently, we have a huge spare parts stock, we could finish assembly and testing in 7 days.
Q:What is the shipping terms you can provide?
A:Depnends on customer's requirements, we can provide different transportantin terms, such as EXW, FOB, CIF.
Q:Who is in charge of after-sales?
A:SUNPACE has professional after sales service team, we will follow up the client's comments and suggest them good solutions. Solve client's problems and keeping the clients profit.
Q:Who is in charge of maintenance?
A:Local agent. If pump running has any problem on site, our local agent will arrival the plant within 24 hours
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