Complaint
| Material options: | zinc alloy,Brass, Steel(Iron), copper |
| Process: | die casting |
| Size: | can be customized |
| Logo options: | Laser engraved, silk print, offset print with epoxy dome, etching, 3D, embossed, debossed,soft enamel, imitation hard enamel, etc |
| Plating options: | bright nickle,matte nickle,gold,brass,copper,antique brass,antique gold,antique copper,dyed black, two tone, spray painting,anodized,black nickle,etc |
| Sample time: | 4 day |
| Production time: | 12 day |
| Accessories: | with lanyard |
| Packing: | individual polybag or giftbox |
Answering questions
Q:What is your MOQ? Can I mix up designs to meet the minimum quantity?
Our MOQ is 50 pcs for EACH custom design. New customers can start 10 pcs to check the quality.
Q: Do you offer samples before mass production?
Yes, we offer pre-production samples with only a mole charge. Sampling takes approximately 7-10 days and mass production another 10-15 business days. Please allow enough time for production.
Q: Do you do custom designs? And will I receive an art proof before production?
Yes, we will send you a proof in 1-3 workdays after receiving your order. Production begins only after we get your approval of the artwork.
Q: What is your production lead time?
Our production lead time is usually around 7-15workdays (depending on the products) after receiving payment and your artwork approval.
Q: Do you offer a quality guarantee?
Yes,. We offer 100% quality guarantee for improper production. We will either refund the money, or rapidly remake the products for you.
