Complaint
| Color | Green |
| Material | SS 201 |
| Gross weight | 31.5*29*18.5 mm |
| carton size | 32.5 KG/CTN |
| Package | 300 PCS/CTN |
Q: Are you a manufacturer?
A: Yes, we are a professional manufacturer focused on door and window roller pulleys for over 15 years.
Q: Do you offer free samples?
A: Yes, we are very glad to offer free samples for you to check the quality.
Q: Can we make our own color box?
A: Yes, if the order quantity reaches 1000 sets, we can make a customized color box for you.
Q: Can we print our logo on the products?
A: Yes, we can print your logo on the products according to your design.
Q: How does your factory do regarding quality control?
A: 80% of the staff has 10 years experience, a mature skilled technical team, and a complete quality management system to ensure high quality.
Q: What is the after-sale service for the sliding rollers?
A: We have online technical support. If it is a quality problem, we will replace the broken ones with new ones.
Q: How long is the production time?
A: For samples in stock, shipped in 2 days. if not in stock, the lead time is in 7 days. For mass production, the lead time is around 15 days after receiving the deposit payment.
Q: How about the shipment?
A: For small orders, we can ship them by DHL, FedEx, UPS, TNT, etc. For mass production orders, we can ship them by sea or by air.
