1.Q:What are the advantages of your company? A:Strong R & D team, independent R & D and production of main parts, to control
product quality very strictly.
2.Q:Can you supply OEM &ODM service ?
A:Yes,we have R&D team and need MOQ.
3.Q:What kind of certificates your products have acquired ?
A:Most of our solar products have acquired CE, FCC and PSE certificates, which is able to satisfy most country's importing requirements.
4.Q:What about the lead time?
A:Sample needs 5-10 days, mass production time needs 25-45days.
5.Q:How do you ship the goods since they are high capacity battery ?
A:We have long-term cooperated forwarders who are professional at battery shipment.
6.Q: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products.
7.Q:Can your machines carry refrigerators, coffee makers, and electric kettles?
A:Please read the product manual carefully for details. As long as the Noninductive load not over our rated load.
8.Q:Does your portable power station have UPS function?
A:The portable power station has no UPS function, while the home systems has UPS function.
9. Q:Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
10.Q:How long is the warranty of your products? How to guarantee the after-sale services?
A:We guarantee most of our products for one year,the solar panel for 5 years. We will prepare 3‰ to 5‰ accessories for easy damage parts.
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