Complaint
Smart ALL-IN-ONE 3000K-5000K CCT Shift LED Surface Mount Ceiling Light Fixture
| Product Name | LED Surface Mount Slim Panel Light |
| Size | 5inch 7inch 9inch 11inch 12inch |
| Power | 6W/10W/12W/15W/18W/22W/24W |
| CCT | Single CCT 2700-6500K & 3CCT |
| Functions | Triac Dimming/CCT Tunable/Motion Sensor |
| Trim Finish | White/Black/Silver |
| Certificate | cETL/Energy Star |
| Applications | Kitchen, Living Room, Bedroom, Bathroom, Hallway, Balcony |
Q1. Can you offer sample for testing?
A. Yes sample quality testing is welcomed and we can ship sample as fast as 3-5 working days
Q2. What terms do you offer?
A. Payment terms: T/T, Paypal, Western Union etc...
Trade terms: EXW/FOB/CIF/DDU/DDP etc...
Q3. How do you ship the goods and how long does it take to arrive?
A. Shipping options: Express Shipping with 3-5 days shipping times
Air Shipping with 5-7 days shipping times
Ocean Shipping with 25-28 shipping times
Q4. What about Lead time?
A. 3-5 working days for samples order
12-15 working days for LCL order
22-25 working days for full container order
Q5. Can you customize the product and package?
A. Yes as long as the quantity meets the requirement
Q6. How to deal with the faulty?
A. Firstly, Our products are manufactured under strict quality control standard and the defective rate will be less
than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
