Complaint
Q: What is the printing service process like?
A: Customers prepare 3D drawings and requirements in advance - we quote through 3D drawings - both parties confirm the price - sign the contract - receive payment for goods, arrange processing - deliver goods .
Q: Are you a factory or a trading company?
A: Factory .
Q: How to deal with the quality problem?
A: Remake or negotiate a refund.
Q: Can the manufacturer arrange samples?
A: Yes, but the buyer usually pays the freight.
Q: How long will the delivery time take?
A: The time varies according to the country and mode of delivery. You can ask us before placing an order, and we will estimate the time and cost.
Q: How do I know the progress of my product?
A: you can contact customer service.they will tell you.
