Complaint
| Model | Air glow cloud |
| Puffs | 5000puffs |
| Battery | 1500mAh |
| Tank Capacity | 15ml |
| Material | Aluminum |
| Flavors | 1. Apple blue razz 2. Grapey ice 3. Strawberry watermelon 4. Pink mischeif (Mango,pineapple, ice) 5. SKITTLES BUBBLEGUM 6. PURPLE RAIN |
| Package | 10pcs /display box, 200pcs/CTN, 18.2kg/CTN |
| How to order | 1. Tell us the model and the quantities you would like to order and your destination. 2. Get latest quotation, confirm order details, order PI will be sent. 3. Checking PI and confirm it for us, we will arrange the production ASAP when payment received. 4. We will take photos for you to confirm and deliver the goods soon. 5. Send the tracking number for you and track the goods for you until you get it. |
Q1:How to order?
A: Please kindly send us an email specifying the item, quantity, color or more specification to place an order.
Q2:How can I make the payment?
A:You can pay from T/T, Western Union, and Paypal.
Q3:What the cautious of ecig?
A:Keep it away from high temperature environment when it working or in storage. Keep it out from of children.
Q4:What is your MOQ?
A: For a nice beginning of our coorperation, our MOQ is 10pcs.
Q5:Is OEM/ODM available?
A: Yes, it's available. Please send the AI details and we will make it only for you.
Q6:How to proceed the OEM logo product?
A: 1) send us the logo AI.
2) after receiving your confirmation of the logo, we will make sample and send it to you to check all the details.
3) After confirmation, we will make mass production.
Q7: What is the guarantee of the products?
A: 1.Warranty:3 months for atomizer, 6 Months for battery, 12 months for charger and accessories.
2. If anything was damaged from transportation, please provide pictures or video for confirmation.(New ones will be added to yournext order.)
3. We cooperate with the safest and cheapest shipping company for you.
4. We will always track the goods until it safety reach you.
Q8: What's the delivery time?
A:The delivery time is normally 3-7 working days after payment.
Q9: How would the goods be shipped?
A:We ship via DHL, UPS, TNT,EMS etc.
After-sale Service:
(1). Warranty: half year.
(2). We will replace the broken ones for free in the next order.
(3). Choose the best, fast and cheapest shipping way for you.
(4). Any questions, 24 hours available for you.
