Complaint
Guangzhou City Heneng Automation Equipment company, the main products are automation controller electronic components, touch screen and other electronic products. With nearly 10 years industry experience of electronic component and professional services. Heneng Automation company has won the trust of customers. Heneng's believe is help our customer factories to become automation and to create the greatest benefit for clients.
Heneng is looking forward to cooperate with you!
1. Q: How to guarantee the quality of your products ?
A: All goods are new and original with 365 days guarantee.
2. Q: Could Heneng Trade provide Technology Support?
A: We're in this field many year. If there's any problem,
please contact us,we'll provide suggestion from our
engineer and the Manufacturer to help you solve the problem.
3. Q: What warranty does Heneng Trade Provide ?
A: All parts we sell have 30 days return policy from the day
of shipment, but if Damage we are unable to replace it.
4. Q: What shipment Service Heneng Trade Provide?
A: We Ship via DHL,Araemx, FEDEX, UPS, EMS express,
depends on customer's requirement.
5. Q: What is your shipment procedure after getting the payment?
A: We dispatch the goods within 1 day after getting the payment,
Air shipping usually take 3-5working days to reach there on
destination place, we will provide the tracking number to you
when we dispatch goods.
