Complaint
Motorized Electric Height Adjustable Table Base Single Motor Sit Standing Office Desk Frame SM-DCC11
| Model | SM-DCC11 |
| Packing Info | Individual carton: 984*364*128mm 40HQ: 1200 sets (No pallest loading) |
| GW / NW | 20.4 / 18.5 kgs |
| Height Adjustable Range | 685-1175mm (without desktop) |
| Load Capacity | 80 KG |
| Adjustable Speed | 25mm/s |
| Noise | <50dB |
| Motor Number | 1 |
| Lifting Column Number | 2 |
| Lifting Column Tube size | 80*50*1.5mm / 75*45*1.5mm |
| Lifting Column Segment | 2 Segment |
| Frame Width | Adjustable 1100-1500mm |
| Foot Size | Tube 600*70*20mm |
| Memory Height | 2 programmable memory preset |
| Digital Display | Yes |
| Overload Protection | Yes |
| Anti-collision Function | Yes |
| Leading Time | 3 days for stock sample 7-10 days for new sample 30-45 days for bulk order |
1, All of manufacturing processes finished in our certified manufacturer:
2, We are able to make sure the whole process under control, and after order finished, we can arrange inspection and issue you a inspection report:
a, Parts QC
b, Painted Parts QC
c, Lifting Columns 100% Tested
d, Loading Supervision (we ask our supplier to protect your products by belt and net)
3, We provide you 5 years' warranty for whole standing desk (excluding desktop if have).
4, The services we can provide are as below but not only limit to: help to match different manufacturers against your needs, help to develop new projects, help to control quality in whole process, inspection, and loading supervision before delivery.
5, Our stable sourcing is not only limited in standing desk, but also other office furnitures, such as Monitor Brackets, Steel Cabinet, Steel and Wood Office Furniture, Office Chairs, and accessories, which you may also need.
Q1. Can I order one sample for the standing desk?
A: Yes, we accept sample orders for quality checking.
Q2. What is the lead time?
A: 3 days for stock samples, 7-10 days for new samples, 30-45 days for bulk order.
Q3. Do you have MOQ for bulk orders?
A: Yes our MOQ for bulk orders is 30 sets.
Q4. How do you ship the goods and how long does it take to arrive?
A: Usually for samples we will choose DHL, UPS, FedEx, or TNT after comparing cost, and normally it takes 5-7 days to reach your address. Sea shipping usally be used for bulk orders, and air shipment optional for urgent request.
Q5. Is it OK to use our logo on the product?
A: Yes. You just need to inform us formally by email and confirm the design based on our sample (usually your logo was put on Carton, Lifting Columns, and Handset).
Q6: Do you offer a guarantee for your standing desk?
A: Yes, we offer a 5 years warranty of our standing desk, excluding the desktop if you also order.
Q7: How to deal with the faulty goods?
A: 1, Our products are produced under a strict quality control system, and main functional parts--lifting columns and control system are 100% tested. According to the sales record, our annual faulty rate is about 0.2%.
2, during the warranty, we will send you free parts for replacement.
