Complaint
Q1. Why choose us?
1. Your Restaurant, Hotel,Bar&Cafe, One-Stop Solution since 2005,With over 4500+ satisfied customers worldwide in over 88 countries.
2. More than 10000 products savings you up to 65%
3. Ron Group direct from over 350 manufacturers and brings you the best products at the best possible prices.
4.We can provide customers with high-quality products and service. We are committed to doing the very best for customers.
5.All the products are in conformity with LFGB regulations.
6.We have passed GMP audit.
7.We have the ability to research and create new designed products continuously to stay ahead in the industry.
Q2. What are the advantages of Ron Group?
1. Save more than 65% cost.
2. More than 75% product have stock.
3. Professional design and custom-made products.
4. 14+ Years restaurant overall supporting experience.
5. 89 cooperative countries.
6. 4300+ client
7. Minimum MOQ
8. Form Factory direct to customer.
9. China No.1 company can ensure lifetime warranty on any lip edge chip.
Q3. Are samples free?
We are pleased to provide free samples, while courier shipping costs for customers' account.
Any special requirements need to be negotiated with us.
Q4. Do you offer custom packaging?
Yes, we are able to provide custom packaging, like printed bag, color box etc.
Q5. What is the standard production time for each order?
Usually, the production time for each order is around 28 days, but the actual time
will be subject to the order quantity, packaging way and busy season etc.
Q6. What is your lead time and cost for samples?
For existing samples, they are free of charge and we usually get them ready in 7 days. For customized samples, the cost and sampling time will be up to the requirements.
For all the samples, we will send them freight collect. If you do not have a courier account, we can send them using our account after receiving the payment via PayPal.
Q7. What countries do you export to?
USA, Canada, UK, Australia,New Zealand ARGENTINA,BRAZIL,CHILE, Germany, France,UK,Italy, Lebanon, Qatar,Russian,Saudi Arabia,Sweden,South Africa, Canada, UK, Australia,New Zealand, Israel, ect 89
