Complaint
Product Description
Feature of panel saw
Shandong Nisen Trade Co., Ltd, is located in the beautiful spring city----Jinan.
Our company offers variety of products which can meet your multifarious demands. We adhere to the management principles of "quality first, customer first and credit-based" since the establishment of the company and always do our best to satisfy potential needs of our customers. Our company is sincerely willing to cooperate with enterprises from all over the world in order to realize a win-win situation since the trend of economic globalization has developed with an irresistible force.
Company Culture
OUR VISION
Achieving "excellence through quality by continuously improving the value of products & service that we provide to our customers & to represent our company more powerfully as a leading company & organization in its sector in the new world order which will be felt deeper in coming years. "
OUR STRENGTH
Fully skilled, young energetic and trustworthy staff or team, working smoothly with all industrial concepts of 5S, KAIZEN, TPM (total productive maintenance ), TQM(total quality management ) to give a good strength to our company.
OVERVIEW
We have a state of the art that spreads across all over world.
This help us in offering our clients a wide range of Doors & Windows machinery, supported by advanced working platform.
Our UPVC & aluminium machine are properly checked and kept in a systematic manner to ensure smooth production process, moreover in our organization the production process is based on modern advance technology, which helps us to acquire a flawless range of products.
Each machines we send to our customer are properly checked, well packed and well managed to give best delivery across the world.
Minding the next generation, we look forward to work with you.
We have a well advanced technical and skilled team which help us to give satisfactory result to our customers.
We always keep constant eyes about the need & requirements of our clients, consumer trends & market feedback.
1.Warranty time will be 12 months, lifetime maintenance.
2.Within 7 days from your local customs clearance: If any part of the machine has any problem, we will change it for free.
3. Exceed 7 days from your local customs clearance but within warranty period: If the machine parts have any problem, we can exchange the old machine parts for new one for free.
4. Exceed warranty period: If the machine parts have any problem, we can offer new machine parts with cost price but you pay all the shipping cost.
A.Are you manufacturer? Yes,we are the professional manufacture which have more than 15 years experience in this period. | B.What's the guarantee ? 1).Our guarantee for 12 months. 2).24 hour's technical support by email or calling 3).English manual and video tutorial 4).We will provide the consumable parts at an agency price 6).free technical support. | D.How long is the delivery time ? For standard machines, it would be 3-15 days; For non-standard machines and customized machines according to clients specific requirements, it would be 15 to 30 days. |
C. I want to buy machines for aluminum/upvc window door ,what suggestion can you give 1) How many square meters of window and door will be planned to produce in one day? 2) What's the section of your profile 3) Which kind of window door will be produced ? | D.This is the first time I use this kind of machine ,is it easy to operate? 1) there are English manual or guide video that teach you how to use the machine 2) If you need ,our engineer will do the installation and training service when the machine arrival.customer will be responsible for air ticket and local accommodations (food,stay room,etc) 3) We supply 365*7*24 online service .Any question ,please contact us directly | E.Whats the accessory ? 1.We will send you standard accessory with the machine 2.We will send you free accessory for change 3.We will provide the consumable parts at an agency price
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