FAQ
1. Advantages and strength of our company?
--- Our company cooperates with Thailand Agricultural University and has a professional team for formula research and product development.
--- Our foreign trading team has been established over 10 years, with rich experience and an intimate knowledge of market requirement.
--- To meet the needs of different customers and market, our products and formulas not only diversified, but also improved and developed continually.
--- We have 6 companies on Alibaba, and have a good reputation.
--- With sufficient funds and raw materials, there is no need to worry about out of stock.
--- We have factories with fixed cooperation, delivery time is guaranteed.
--- There is an international logistics company with long-term cooperation, shipment is guaranteed.
2.Price?
--- Preferential prices can be provided according to different formulas and quality of raw materials.
3.There really no harm to the body of your product?
--- All of our products are high quality and pure nature herbal extract, no side effect
4.Can you provide OEM service?
--- Sure. We can provide customized package and label service according to your requirements. All products will be checked and packed carefully before send out.
5.Is sample available?
--- Yes, we can provide free samples for your testing, and need you pay for the shipping charges.
6.How about payment?
--- TT, Paypal, Western Union, Alibaba Credit Insurance order payment methods are VISA/ MasterCard/TT/Paypal/Apple Pay/Google Pay/Online Transfer
7.How do you ship the products?
--- We can ship products via EMS, FedEx, DHL or UPS, also can ship out by sea if you want. We have DDP service for some countries.
8.What's certificates you have?
--- We have FDA, MSDS, CE and RoHS.
9.What's the delivery time?
--- It depends on the quantity of order, it will take 3 to 25 days.
10.What's the Trade Terms?
--- DAP and DDP. Others are also available if you request.
11.Advantages of our products?
--- Our formula is mature, with high quality and good feedback.
--- Customized formula is available. We can adjust the formula according to the different needs of customers or market.
--- We can provide customized formula, packaging, mould and other services.
---- We can provide the design and private packaging and advertising.
12.Our services?
--- High-quality pre-sales and after-sales service
Follow up the different needs of customers to provide different logistics, timely follow up and feedback the logistics situation.
Complaint
