Complaint
Koosen electric tugs have a wide range of towing capacities from 2000 kg to 15000 kg, offering a wide range of industrial electric tugs to meet your requirements. Electric tugs are most commonly used to move carts or trailers from place to place without the use of manual labor. It is an ideal way of transporting materials, goods and equipment, ensuring the safety of workers as they no longer need to push or pull heavy loads. Electric tugger trucks eliminate the need to exert effort to move heavy equipment and machinery and are excellent value for money. They offer excellent versatility and maneuverability. The advanced integrated drive and control system of this towing tugger ensures reliable operation and high efficiency.
1.Q:How about your delivery time?
A: 5 days to ship if in stock, 25 days if it need to re-produce.
2.Q:Why should I choose from you?
A:Koosen have rich experience to choose suitable equipment to you,as we have been in this line over 13years.Moreover,our products are highly competitive,both in quality and price.
3.Q:What about your warranty time?
A:Generally,the product warranty period is 12 months for key components since you receive it..
4.Q:What should we do if there have quality problems?
A:Pls send picture or video about the broken part to us,we can provide technical support and free spare part of key parts within 12 moths.
5.Q:What payment methods do you support?
30% deposit and 70% balance will be paid in 3 working days after get copy B/L.
6.Q:What is your trade terms?
We have EXW, FOB, CIF, CFR for you to choose, and we can change according to your requirements.
7.Q:Are you factory?
Yes,we have our own factory.
8: Can I visit your company?
Of course at anytime.
9, Do you support customization?
Yes.We not only provide standard products,but also support customized products.
