Complaint
1. Are you trading company or Manufacturer ?
We are trading company. We have established strong strategic coopeartion with petrochemical giants like SINOPEC, CNPC, CHN Energy, Wanhua, ZPC, Baofeng Energy and Tranfar.
2.What can you buy from us?
PLA,PCTG,ABS,EAA,POM,EVA,POE,PPSU,EMAA,PA66,PC,PC/ABS,PE,POP,etc
3.Can we get your samples?
Yes! Samples can be arranged for those available products. The Delivery Fee will be on buyer's account.
4.About Material
We can customize the material according to customers' requirement.
5. If any quality problem, how can you settle it for us?
A:When the container discharged, you need to inspect all the goods.
If any breakage or defect products were found, you MUST take the pictures from the original carton. All the claims must be presented within 15 working days after discharging the container.This date is subject the arrival time of containr. We will advise you to certify the claim by third party,or we can accept the claim from the samples or pictures you present, discharging of the containeries not included. Finally we will completely compensate all your loss.
6. What is the normal lead time?
For immediate shipment, we will deliver within 5-10 workdays after we receive your payment.
Other shipment will be according to the contract.
7. What are your terms of payment?
It's flexible, T/T, L/C at sight, or LC 60 days, D/P at sight
8.Where is the loading port?
Usually Main ports in China.
9.What is your packing?
