Complaint
Shenzhen UPSEN Electronic CO., Ltd. locates in south of China, Shenzhen City, close to Pearl of the Orient HK, with beautiful environment and convenient transport.
We are a private high-tech enterprise integrating researching & development, production & operation and technical services as a whole, which is specialized in Electric, Electronic and Energy fields for a long time. Our main products are UPS Power, Inverter Power, Battery Power, Solar&Wind Power. We are dedicated to offer quality power and power solution for Data-center,Telecom, Bank, Hospital, Transportation, Industry, A-rmy, Security, and civil & office area etc. Moreover, we have mastered the core technology of power products through our independent research, we are one of few domestic enterprises which can meet the customers' customized requirements, and provide professional power solutions.
We already past ISO9001 international quality system certification, and established a complete quality system ranging from material source, process, assembling to testing. All our products are with CE Certificate, which exported to more than 30 countries and areas, like Australia, Europe, Africa, North America, South America, the Middle East, central Asia, southeast Asia etc.
We will always offer excellent quality and products to customers. Hope to make Integrity and Double-Win business with you, and to be your professional power supplier and solve your any power problems.We are sure UPSEN can achieve more successes with our efforts and your support.
1: High working efficiency and production, to be sure compeitive price
2: Strict material quality control, to be sure all materials meet CE standards
3: Independent test equipment suitable for most international standard tests
4:Each process been tested before assembling which can assure low fault rate, and improve shortages
5: Professional R&D Engineers with average bachelor degree
6: Products average upgrading every 1.5~2 years
7: 1% free unit or 2% free parts for timely warranty service
8: Free technical support before and after sales
Q1. What is packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
We can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
A: Generally, it will take 7-20 days after receiving your advance payment.
The specific delivery time depends on the items and the quantity of your order.
Q5. Can you OEM and ODM Service?
A: Yes, we can provide free OEM Service, and ODM Service is available for volume order too.
Q6. Do you test all your goods before delivery?
A: Yes, all our products have more than 6~8 hours for againg, and strict test before dispatch
Q7. Do you have any MOQ limit?
A: Low MOQ, 5 pieces for sample checking is available.
Q8. Can I have a sample order?
A: Yes, sample order is acceptable to test and check quality for the first cooperation
Q9. How to proceed with an order?
A: Initially, let us know your requirements or application. Besides, We quote according to your requirements or our suggestions. Thirdly, customers confirm the samples and places deposit for formal order. Finally, We arrange production.
