Q1: What about the delivery? | ||||
We will choose the most reasonable delivery according to your requirements.Such as DHL, UPS, TNT, FEDEX. | ||||
Q2: How to calculate the freight? | ||||
You can send a message to ask our salesman for the detailed freight cost. They are all very professional and will calculate the freight cost for you according to your needs and the country you are in. | ||||
Q3: How is your after-sale service? | ||||
We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered. | ||||
Q4: Will you teach how to use the machine? | ||||
Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet. | ||||
Q5: Are you manufacturer? | ||||
Yes, we are the manufacturer and have our own factory located in Guangzhou.And welcome you come over to visit our factory. | ||||
Q6: What's your MOQ? | ||||
Our MOQ is 1-5 unit,It depends on the machine, and if the larger the order, the better the price. | ||||
Q7: Can you do OEM&ODM service? | ||||
Yes, Since we are the manufacturer, we can provide you with OEM and ODM services you want according to your requirements (including software, appearance, performance, packaging, OLGO, etc.). | ||||
Q8: What's the package? | ||||
Strong and professional aluminum alloy case / carton case / wooden case. | ||||
Q9: How much will the shipping cost be? | ||||
It depends on the size and the weight of your order and the shipping method you choose also the city where the cargo arrived. | ||||
Q10: How about the shipment? | ||||
The machine will be shipped within 5-7 days after the receipt of your payment. | ||||
Q11: How does your factory do regarding quality control ? | ||||
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before we deliver them to you. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered to you. |