Complaint
| Product name | Double-layer Square Bag |
| Color | D-E/Extreme White |
| Unit weight | 0.02 kg |
| Material | S925 silver + Moissanite |
| Shape | Geometric |
| Cutting | 3ex |
| Main stone | 50 cents, 1 carat, 2 carat, 3 carat |
| Treatment process | electroplating |
| Size | US 5, US 5.5, US 6, US 6.5, US 7, US 7.5, US 8, US 8.5, US 9, US 9.5 |
Q: About Our Company
A: We are based in Suzhou, China, and we sell to various parts of the overseas. Our factory has a total of about 40 people.
Q: About Our Products
A: Various types of Moissanite diamond rings, bracelets, necklaces, earrings, and other series of gemstone jewelry, as well as Arabic clothing or shawls.
Q: About Our Quality
A: Before production, we will carefully select D-grade Moissanite diamonds that meet the quality requirements, and use machine assisted manual polishing to polish each product. Before packaging and shipping, a dedicated person will conduct acceptance checks to ensure quality.
Q: About Our Delivery Time
A: After checking the inventory of spot products, they will be shipped from Taicang Port within 2 days; Customized or special requirements products can be arranged for delivery according to customer requirements, and customer service can be contacted for specific details.
Q: About Our Payment Terms
A: We accept T/T and PayPal online payments.
Q: About Our Shipping Ways
A: DHL, Fedex, UPS, TNT, etc.
Q: About Our After-sales Service
A: If you believe that the quality of the product is different from the page display, please provide proof from an independent third-party testing agency. If this is true, we will refund your payment or replace it.
