Complaint
Note:
The pre-production samples will be supplied for your approval, then, the bulk production will be proceeded.
1.Q:When do your company register?
A:Our company registered on 15th,March,2005.
2.Q:How many employees do your company have?
A:We do have354 workers in total,officer 77 people,administrative department 47 people,QC department:27 people,factory worker 203
people.
3.Q:What's your production capacity?
A:The bedding set is 57000pcs per month,the tower is 170000pcs per month,and pillow and duvet 40000pcs per month.
4.Q:How many square meters of your warehouse area?
A:It is 30000 square meters.
5.Q:How does the 30 night trial work?
A:We're so confident that you are going to love our products, that we are offering you a 30-night trial period. If you are unhappy
with the products (which we highly doubt!) we will happily give you a full refund, as long as you have the receipt and return the
pillow to us within the 30 night period. We are very open for any feedback that you have to help us improve our products.
6: Q:Can you provide OEM service?
A:Yes, we work on OEM orders. Which means size, material, quantity, design, packing solution, etc will depend on your requests;
and your logo will be customized on our products.
7. Q:Where is our company? Is it possible to visit your factory?
A: Youmian is located in Nantong,Jingsu,which is close to Shanghai. When you arrive at Shanghai,we can pick you up at airport .It
is very convenient to visit us, and all clients from all over the world are highly welcome to us.
