Complaint
| MODEL: | ZHEV-DC240-F | ZHEV-DC320-F |
| AC Input | ||
| Input Voltage | 285VAC - 475VAC | |
| Input Voltage | Three phases | |
| AC Input Connection | 3P+N+PE | |
| Max. Input Current | 456A | 608A |
| Frequency | 50Hz~60Hz | |
| Power factor | ≥0.99 | |
| DC Input | ||
| Output Power Range | 240KW | 320KW |
| Output Voltage Range | 200V-750V | |
| Output Current | 0-804A | 0-1072A |
| Voltage Accuracy | ≤±0.5% | |
| Current Accuracy | ≥30A±1%; | |
| Efficiency | ≥93% | |
| User Interface & Control | ||
| Display | 7 inch touch screen | |
| Support Language | English | |
| Push Buttons | Emergency Stop | |
| User Authentication | RFID System ISO/ICE 14443A/B | |
| Display Information | Charging process and status / Alarm and warning message | |
| Communication | ||
| External | Ethernet,3G/4G, WIFI | |
| Internal | CAN bus/ RS485 | |
| Environmental | ||
| Operating Temperature | -40~85ºC;25ºC(type); | |
| Humidity | 20~95RH%;25RH%(type) | |
| Altitude | ≤6000 feet(2000m) | |
| IP level | IP54 | |
| Cooling Method | Forced air | |
| Mechanical | ||
| Net Weight | 400kg | 500kg |
| Cable Length | 5meter | |
| Dimension(W*D*H) | 800*800*1900mm | 800*900*2000mm |
| Warranty | 2 years | |
Q: Are you the factory or trading company?
A: We are factory with more than 20 years in the field of DC power supply solution, traction power supply and new energies. We warmly welcome you for the visit.
Q: How is the delivery time?
A: Generally, the delivery time between 7-30 days after getting client's payment.
For accurate info depends on the products and the quantity, we can make further communication on this.
Q: Do you have MOQ requirements?
A: MOQ is 1 set for most of the products, only MOQ for 7KW, 11KW, 22KW ev charger is 10 sets.
A: How long is your warranty time?
Q: We provide 2 years warranty for our clients.
Q: Can you provide customized service?
A: Yes. we have been getting involved with the OEM and ODM projects since 2004.
So that we can provide professional customized service for our clients.
Q: Do you have after sales service?
A: Yes, we have the after-sales service team.
Our after-sales engineer Can give the support and instruction by video or phone call while needed.
Q: Do you make the test after finishing production?
A: Yes, our production engineer team will do the test while goods finished, and we will prvoide the test info to clients for reference before delivery.
