Complaint
| Item | Anomalies | Bad reasons | Solution | ||
1 | No power supply (power indicator light is off) and the screen does not display | The power cord is damaged, or the power switch is defective. | 1. Replace the power cord 2. Replace the power switch | ||
2 3 | No power supply (power indicator light is on) the screen does not display After the power is turned on, the machine has no self-check action force setting and no response | 1. 12V | switching power supply 2. Control board failure | failure | 1. Replace the 12V switching power supply 2. Change the control panel |
| 1. Communication failure between power main board and servo controller;2. The power mot herboard is bad;3. The servo controller fails | 1. Replace the 485 communication line 2. Replace the power motherboard 3. Replace the servo controller | ||||
4 | during strength training a pop-up window prompts "The safety valve has been disconnected, please pay attention to safety" | 1. The fixing knob of the outrigger is not locked 2. The sensing element is damaged | 1. Tighten the fixing knob of the outrigger 2. Replace the induction board | ||
5 | The pairing of the Bluetooth handle and the Bluetooth controller fails, and the Bluetooth cannot be searched | 1. Low battery power 2. The Bluetooth handle/Bluetooth controller is damaged | 1. Replace the battery 2. Replace the Bluetooth handle/Bluetooth controller | ||
6 | Wristband credit card login failed | 1. Bad bracelet 2. The card swiping module is damaged 3. System background failure | 1. Replace the bracelet 2. Replace the card swiping module 3. Check the network machine and server | ||
7 | Camera failure: no image or abnormal image | 1. System setting error 2. The camera is damaged | 1. Check and confirm the relevant settings of the camera 2. Replace the camera | ||
| 8 | The speaker has no sound | 1. System setting error 2. The speaker is damaged | 1. Check and confirm the audio related settings 2. Replace the speaker | ||
9 | Body fat scale failure: 1. No data 2. Inaccurate data | 1. Uneven ground 2. System error 3. Hardware failure | 1. When measuring body weight and body fat data, ensure that the ground is flat;2. After the whole machine is powered off, restart the machine and measure again;3. Keep the correct measurement posture when measuring;4. Check the continuity of the line, and the relevant parts cannot be replaced | ||
